Supervisor for Clinical Intake Offices

Swift Staffing Group•Brooklyn, NY
•Onsite

About The Position

A healthcare organization is seeking a proactive, hands-on supervisor to oversee daily operations across clinical intake offices in Brooklyn and Monsey. The organization has four office locations, three of which are currently active. The supervisor will help ensure that offices operate efficiently, employees work effectively together, and operational challenges are addressed promptly. The role involves regular in-person visits to the Williamsburg, Nostrand/East Brooklyn, and Monsey locations, active involvement in daily operations, and ongoing communication with senior leadership. The ideal candidate is a positive, professional, approachable leader who can manage employees, maintain accountability, and foster a supportive, team-oriented work environment.

Requirements

  • Strong understanding of team management and daily office operations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to supervise employees while maintaining a positive and professional atmosphere.
  • Strong organizational skills and attention to detail.
  • Hands-on leadership style with a proactive approach to resolving issues.
  • Ability to monitor multiple locations and manage competing priorities.
  • Strong follow-through and ability to maintain employee accountability.
  • Professional, approachable, and team-oriented personality.
  • Comfortable communicating directly with senior leadership.

Nice To Haves

  • Previous supervisory or team leadership experience.
  • Healthcare or clinical office experience.

Responsibilities

  • Supervise daily operations across multiple clinical intake offices.
  • Oversee three active offices while supporting operational readiness across four locations.
  • Visit office locations in Williamsburg, the Nostrand/East Brooklyn area, and Monsey.
  • Ensure each office operates smoothly, efficiently, and professionally.
  • Provide hands-on leadership, guidance, and support to office employees.
  • Monitor staff performance, productivity, and daily workflow.
  • Maintain a positive, organized, and team-oriented work environment.
  • Identify and troubleshoot operational challenges as they arise.
  • Resolve employee concerns and workflow issues promptly and professionally.
  • Ensure clear communication and coordination between office locations.
  • Hold employees accountable while encouraging teamwork and collaboration.
  • Attend weekly management meetings to provide operational updates.
  • Communicate progress, challenges, and recommendations to the COO and Director of Programs.
  • Identify opportunities to improve office organization, efficiency, and team performance.
  • Follow up consistently to ensure operational issues are resolved.
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