Clinical Engineering II

Mass General Brigham•Boston, MA

1d•$75,275 - $109,554•Hybrid

About The Position

The CE/BMET Supervisor provides day-to-day operational support for a team, including scheduling routine functions and preventive maintenance, leading team project implementations, and assessing the quality and volume of work. The supervisor coordinates with the Manager on performance evaluations, uses data indicators to schedule workloads and analyze trends, and works to improve department operations. The role may also perform technical functions related to the selection, acquisition, and servicing of medical devices; project management; investigation of clinical incidents; clinical and technical problem-solving; and device design or resolution of novel systems and technical problems. The position provides technical and customer support, supports staff development and training, and may respond on call to administrative, management, or technical problems. The role is hybrid, based at 15 Francis Street, and is scheduled for 40 hours per week on the day shift.

Requirements

Bachelor's degree in Biomedical Engineering.
Ability to demonstrate knowledge of recruiting using behavioral-based methods, staff mentoring and evaluation, and leadership.
Analytical and organizational skills, with an interest in continued learning.
Ability to troubleshoot using current and future computer-based technologies.
Ability to work under pressure and in a team environment.
Ability to work an irregular shift when needed.
Strong interpersonal and time-management skills, and creative design and development skills.
Computer knowledge and familiarity with word processing, spreadsheet, and basic database applications.
Some exposure to FDA regulations.
High degree of accuracy, consistency, and attention to detail.
Strong understanding and implementation of engineering principles.
Understanding of anatomy and physiology.
Ability to analyze complex problems and procedures and to turn conceptual ideas into practical solutions.
Ability to communicate ideas and concepts clearly in written, verbal, and visual form.

Nice To Haves

Three to four years of Biomedical Engineer experience preferred.
Clinical Engineering certification desirable.
Prior supervisory or mentorship experience desirable.
Experience in a hospital or healthcare setting, an industry using similar engineering principles, or an industry with similar regulatory requirements and emerging technologies is preferred.

Responsibilities

Coordinate daily team operations, including routine work schedules, work prioritization, project implementation, and assessment of work quality and quantity while meeting regulatory requirements.
Use data to schedule workload and maintenance, improve operations and service quality, identify system problems and trends, and collaborate with other supervisors on workload and consistency across teams.
Mentor team members using documented career-development plans; provide regular performance and development feedback; and complete evaluations and corrective actions when needed.
Encourage staff participation in internal and manufacturer training, foster a learning culture, and track implementation of training knowledge.
Participate in developing and delivering staff competency training on clinical applications and the use and operation of medical devices and network systems.
Lead projects through their lifecycle with guidance, coordinating clinical needs, workflow, purchasing, installation and device configuration, in-service training, operational handoff, and project documentation.
Evaluate medical device safety and efficacy using manufacturer documentation; investigate cost-effective technology alternatives; and help implement technology-management strategies and quality improvement activities.
Provide technical support, customer support, and troubleshooting.
Investigate clinical incidents involving medical devices under supervision, prepare and file reports, share information about potential unintended outcomes, and implement corrective actions.
Maintain knowledge of codes and regulations for clinical devices and support facilities, and advise department and hospital personnel.
Maintain Clinical Engineering expertise and serve as a resource to the department, assigned area, or hospital.
Participate in internal or external hospital committees and working groups, and provide on-call responses to administrative, management, or technical problems.
Perform other related duties as required.