Clinical Specialist II

Abbott • Fort Lauderdale, FL

3d • Remote

About The Position

In Abbott’s Electrophysiology (EP) business, the Clinical Specialist II supports the treatment of heart disease through EP medical technologies. Working under general direction and with a high degree of independence, the specialist provides engineering, sales, educational, and technical support related to EP products for physicians, healthcare professionals, patients, and field sales staff. The role serves as a clinical interface between the medical community and Abbott, building credible customer relationships and sharing product expertise.

The specialist provides regional EP procedural case coverage, supports sales representatives and clinical studies, and develops or facilitates product training for healthcare professionals. The position also provides market feedback to management, supports product demonstrations and educational programs, and stays current on products, regulatory requirements, competitors, and industry trends. This is a remote position in the United States with travel of approximately 50% of the time.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least 6 months in a Clinical Specialist position.
• At least 2 years of clinical experience, either internal or external with an industry competitor.
• Achieved or exceeded expectations in the most recent performance review.
• Average of 15 or more cases per month for 6–12 consecutive months as primary mapper.
• Served as primary mapper on complex cases for at least 6 months, including at least 3 complex cases in the last 6 months.
• Demonstrated ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Completed monthly sales activities at assigned accounts.
• Verification that vendor credentialing requirements can be met; these may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, technical, and clinical support related to EP products in response to field inquiries.
• Serve as a clinical interface between the medical community and the business, building and maintaining credible relationships with customers.
• Provide regional EP procedural case coverage.
• Develop, lead, or facilitate EP product training and other programs for healthcare professionals.
• Provide market feedback, insight, and guidance to management, including input on next-generation products.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on relevant expertise, regulatory requirements, Abbott and competitor products, markets, objectives, and industry trends.
• Identify and facilitate resolution of problems, including determining causes to prevent recurrence.
• Use effective and cost-efficient business practices, evaluate their effectiveness, plan and perform work independently, monitor performance, and report status to the manager.
• Perform other related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit for pursuing a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level