Clinical Educator - Infusion

Amerita•Winston-Salem, NC

About The Position

The Clinical Educator supports patient care transitions from hospital to home or alternate-site settings and promotes safe, successful initiation of Amerita infusion services. The role provides clinical education and training to patients, caregivers, facility staff, referral sources, and internal teams. It also coordinates transition planning, supports patient readiness and appropriate placement, and partners with sales, pharmacy, intake, nursing, and operations teams to strengthen care continuity and referral relationships. The position serves as a clinical resource during customer engagements and education initiatives, delivers in-services and clinical training, and supports onboarding and competency development. It maintains accurate documentation and ensures education and transition activities comply with HIPAA, regulatory, accreditation, and organizational requirements. The role requires an active Registered Nurse license in the state of practice, specifically North Carolina for this posting, and involves a Monday–Friday shift from 8:30 a.m. to 5:00 p.m.

Requirements

Registered Nurse (RN) license required, with an active license in the state of practice; this posting requires an active North Carolina RN license.
Minimum of three years of clinical experience.
Valid driver's license and auto insurance.
Meet company driving standards.
Strong clinical expertise in infusion therapy and patient education.
Ability to translate complex clinical concepts into clear, actionable education for patients and non-clinical audiences.
Excellent presentation, facilitation, and teaching skills.
Strong collaboration and cross-functional communication abilities.
Organizational and time-management skills, with the ability to manage multiple priorities.
Proficiency in Microsoft Office Suite.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Infusion therapy or specialty pharmacy experience.
Experience in adult education, clinical training, or healthcare education.
Previous experience supporting sales or business development initiatives.
Experience with CRM or clinical documentation platforms.

Responsibilities

Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery in home or alternate-site settings.
Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
Deliver initial therapy education and support therapy initiation activities as needed.
Document patient education and clinical interactions accurately and promptly using company systems and technology.
Support development and use of patient education materials and communication tools.
Coordinate patient transitions from hospital to home or alternate care settings with facility staff, providers, and internal teams.
Partner with Clinical Sales Executives to prepare patients clinically for discharge and therapy initiation.
Gather and communicate pre-admission and insurance information to support service initiation.
Ensure therapy education, supplies, and clinical readiness are coordinated before discharge.
Serve as a clinical resource for transition planning and patient readiness across the care continuum.
Partner with Strategic Account Executives and Clinical Sales Executives to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
Deliver in-services, continuing education programs, and clinical training sessions for internal staff and referral sources.
Support onboarding and ongoing competency development for field sales and clinical team members.
Identify clinical education opportunities that improve referral confidence and transition success.
Collaborate with sales leadership to develop educational programs supporting growth and patient transition volume.
Act as a clinical liaison among pharmacy, sales, nursing, and operations teams to support consistent clinical messaging and best practices.
Provide clinical consultation and subject-matter expertise to internal stakeholders.
Align educational support geographically with regional operational and sales needs.
Provide backup clinical support when needed to maintain continuity of patient education and service delivery.
Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.
Protect patient and proprietary information in accordance with HIPAA and company standards.
Ensure education and training comply with regulatory, accreditation, and organizational requirements.
Maintain accurate documentation of education, competency, and transition activities.
Support data collection and reporting related to patient education and therapy transition outcomes.
Demonstrate professional collaboration and customer-focused service with patients, referral partners, and internal teams.