Clinical Educator - Infusion

BrightSpring Health Services • Winston Salem, NC

2d

About The Position

The Clinical Educator supports patient care transitions from hospital to home or alternate-site infusion care and helps promote safe therapy initiation. The role evaluates, educates, and trains patients, caregivers, facility staff, referral sources, and internal teams on infusion therapies, Amerita services, and care delivery. It provides clinical expertise during customer engagements and educational programs, coordinates with facility staff and internal teams to support discharge readiness, and serves as a clinical liaison among pharmacy, sales, nursing, and operations. The position requires an active Registered Nurse license in the state of practice and is based in North Carolina. The stated schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

• Registered Nurse (RN) license required; active license in the state of practice is required.
• Active RN license in the assigned state; the posting specifies North Carolina.
• Minimum three years of clinical experience.
• Valid driver’s license and auto insurance required.
• Must meet company driving standards.
• Strong clinical expertise in infusion therapy and patient education.
• Ability to explain complex clinical concepts clearly and make them actionable for patients and non-clinical audiences.
• Excellent presentation, facilitation, and teaching skills.
• Strong collaboration and cross-functional communication abilities.
• Organizational and time-management skills, including the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Infusion therapy or specialty pharmacy experience.
• Experience in adult education, clinical training, or healthcare education.
• Previous experience supporting sales or business development initiatives.
• Experience with CRM or clinical documentation platforms.

Responsibilities

• Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery in home or alternate-site settings.
• Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
• Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
• Deliver initial therapy education and support therapy initiation activities as needed.
• Document patient education and clinical interactions accurately and promptly using company systems and technology.
• Support development and use of patient education materials and communication tools.
• Coordinate patient transitions from hospital to home or alternate care settings with facility staff, providers, and internal teams.
• Partner with Clinical Sales Executives to ensure patients are clinically prepared for discharge and therapy initiation.
• Gather and communicate pre-admission and insurance information to support service initiation.
• Help ensure therapy education, supplies, and clinical readiness are aligned before discharge.
• Serve as a clinical resource for transition planning and patient readiness across the care continuum.
• Partner with Strategic Account Executives and Clinical Sales Executives to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
• Deliver in-services, continuing education programs, and clinical training sessions for internal staff and referral sources.
• Support onboarding and ongoing competency development of field sales and clinical team members.
• Identify clinical education opportunities that improve referral confidence and transition success rates.
• Collaborate with sales leadership to understand educational needs and develop programs supporting growth and patient transition volume.
• Act as a clinical liaison among pharmacy, sales, nursing, and operations teams to support consistent clinical messaging and best practices.
• Provide clinical consultation and subject-matter expertise to internal stakeholders.
• Align educational support geographically with regional operational and sales needs.
• Provide backup clinical support as needed to maintain continuity of patient education and service delivery.
• Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.
• Protect patient and proprietary information in accordance with HIPAA and company standards.
• Ensure education and training activities comply with regulatory, accreditation, and organizational requirements.
• Maintain accurate documentation of education, competency, and transition activities.
• Support data collection and reporting related to patient education and therapy transition outcomes.
• Collaborate professionally and provide customer-focused service to patients, referral partners, and internal teams.

Benefits

• Medical, dental, and vision benefits
• HSA and FSA savings accounts
• Supplemental accident, critical illness, and hospital indemnity insurance
• 401(k) retirement plan
• Company-paid life and AD&D insurance
• Short-term and long-term disability
• Employee discounts
• Tuition reimbursement
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed