Clinical Director

LifeStance Health•Warwick, RI

5d•Hybrid

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.

Requirements

MA degree in clinical social work, marriage and family therapy, clinical counseling or related field or PhD/PsyD in clinical psychology
5+ years clinical experience
Experience in clinical leadership
Active license
Excellent verbal & written communication
Exceptional team and staff level engagement
A commitment to continuous learning and improvement based on current clinical best practices and standards of care
Experience managing a diverse team with a track record for hiring, coaching and retaining strong talent
Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements
Experienced Clinician with demonstrated ability to develop the clinical practice of other clinicians
Effective at communicating and translating complexity to a clinical audience
Demonstrated ability to identify and mitigate clinical compliance risk
The Clinical Director must reside and practice in the state in the state where they serve as Director.
A minimum of 60% of the Clinical Director’s time will be spent onsite supporting clinicians and collaborating with operations.
Additional travel to attend division and national leadership meetings is quarterly.

Responsibilities

Provide oversight and support for psychotherapy clinicians, engaging through coaching and education of new and tenured clinicians and enhancing ongoing clinician professional growth and development.
Work in a dyad partnership with the Practice Group Manager to enhance, plan for, and implement clinical strategy and related operations, including recruitment, interviewing and hiring.
Ensure clinical integrity and compliance through local monitoring and risk management.
Partner with Practice Group Manager and other team leaders to support new clinicians through provision of clinically focused regional onboarding training, promoting caseload ramp, and engaging in new employee orientation.
Provide, ensure and advocate for the training, education and supervision of clinical staff based upon regional needs to uphold clinical best practices, updated policies and regulations and coding quality assurance.
Facilitate training, coaching and education as part of strengthening best practices and fostering professional growth.
Enable regular peer consultation forums for clinicians to review patient cases and to solicit input and support from colleagues.
Meet regularly with strong performers to solicit feedback, mentor, engage, and encourage continued professional development (e.g., educate on career progression paths, offer informational interviews).
Lead efforts to foster a positive culture to continually engage and empower clinicians in partnership with the rest of the state leadership team.
Provide clinical support and oversight of psychotherapy clinicians.
Report Key Performance Indicators (KPIs) regularly to regional leadership in accordance with the company’s strategies and processes.
Evaluate quality metrics to best address and identify center-level trends and create associated clinician-focused strategic solutions to enhance behavioral health service delivery.
Provide onsite clinical consultation, expertise and support regarding clinical concerns.
Demonstrate knowledge of state-specific supervisory protocol requirements.
Implement national clinical policies and any state specific addendums through regional procedures and workflows.
Partner with operations leaders regarding personnel actions.
Collaborate with operations leaders to enhance clinician professional growth development.
Communicate regularly with members of the operations team to flag issues related to clinician satisfaction and retention.
In collaboration with other team leaders, assess and project staffing needs to address performance challenges and clinical trend related KPIs.
Monitor state and center-level clinic data.
Partner with clinical recruiting and operations to support clinician recruitment and hiring strategy.
Facilitate clinician interviews and utilize associated clinical competence assessment to guide hiring decisions.
Support, investigate and respond to clinical integrity concerns to mitigate risks and liabilities related to care delivery (e.g., critical incidents, board complaints, patient complaints, quality of care concerns).
Engage members of operational leadership when managing complaints relating to standard of care or other clinically related concerns.
Consult and support the clinical integrity and regulatory compliance process through proper escalation and reporting of actionable compliance items.
Ensure adherence to all HIPAA, confidentiality and clinical safety standards in accordance with state and federal regulations.
Evaluate national policy initiatives against state and local regulations, community practice standards, and professional ethics.
Monitor ongoing changes to state regulations to ensure clinical compliance.
Partner with legal/compliance team to provide guidance to clinicians on subpoenas, court orders, and other clinically related legal matters.
Conduct clinical record reviews, as clinically indicated and to meet regulatory clinical standard of care and best practice requirements.
Collaborate with other teams to identify areas of opportunity for quality improvement, risk management and clinical integrity interventions, both individually and/or operationally.
Recruit, interview, hire, and train new staff.