Clinical Director

Project Renewal•New York, NY

6d•Onsite

About The Position

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. Willow Tree Residence is a 130-unit congregate care supportive housing program located in East Midtown Manhattan. The facility is unique in that it is co-located with a women’s shelter that occupies the first 6 floors of a 21-story building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Willow Tree provides 79 permanent, supportive housing units for chronically homeless single adults with a serious mental illness [SMI], a substance use disorder [SUD], or those who may have a co-occurring SMI and SUD. Candidates are referred through the Department of Homeless services [DHS]; however, the facility is funded by DOHMH. The remaining 51 units are “fair market” and reserved for low-income tenants, referred from the local community.

Requirements

Bachelor’s degree from an accredited college or university with 2 years’ experience working with individuals who struggle with homelessness, mentally illness, substance use and/or other special needs populations; 1 year of which must be supervisory in nature.
Leadership: Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
Program Evaluation and Performance Management: Capacity to develop/exhibit, in collaboration with the staff and the Performance Evaluation and Quality Assurance Department (PEQA), the ability to independently evaluate and manage program performance using data.
Team building: Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.
Communication: Excellent oral, writing, and listening and negotiating skills.
Organizational: The ability to work well within a high-pressure environment and meet the short- and long-term mandates of the program.
Interpersonal: An ability to interface with clients as well as all levels of staff.
Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite.

Nice To Haves

Master’s degree in social work or related human services field is strongly preferred
Bilingual or multilingual a plus.

Responsibilities

Overall coordination and delivery of human services to the tenants of the Willow Tree residence.
Serves as a liaison between Willow Tree and ACT Teams and Access to Treatment Substance Use Disorder and/or support providers.
Coordinates service delivery with healthcare providers, psychiatric, front desk, and behavioral health departments.
Ensures staff adherence to DOHMH and Project Renewal policies and procedures.
Conducts regular quality assurance reviews.
Partners with the Program Director to liaise with DOHMH, shelters and the Leasing Compliance and Asset Management (LCAM) department regarding tenant candidacy, move ins, and move outs.
Collaborate with the Program Director and other senior staff to develop and implement program policies and procedures, disseminate these to staff, and updates them as needed.
Develops and implement policies and procedures to comply with requirements from the Department of Health and Mental Health (DOHMH).
Supervises a team of Case Managers and Peer Specialist to deliver rehabilitative and restorative services to the tenants at Willow Tree Residence.
Provides the day-to-day coordination of clinical services in the facility through collaboration with medical, psychiatric and social service personnel, to ensure that tenants’ assessments, linkages to services and coordination of services are being provided by staff.
Conducts performance assessments by auditing charts and reviewing data in external databases.
Develop staff through team meetings, individual supervision and in-service education as needed for all levels of staff.
Facilitates weekly case reviews.
Monitors the staff’s timely completion of all tenants’ intake processes, assessments, psychosocial, progress notes, referrals and service plans.
Develops and trains staff in protocols to be followed in clinical emergencies.
Ensures that post-discharge follow-ups are completed and documented in a timely manner, as indicated.
Performs other duties as assigned by the Program Director.
Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, on weekends or during the Program Director’s absence.
Serves as interim primary lead in the absence of the Program Director.