Clinical Director

LSSI • Chicago, IL

8d • Hybrid

About The Position

LSSI is growing and seeking a Clinical Director to oversee and manage the daily operations of Project IMPACT. This role is crucial for ensuring compliance with regulatory standards, managing program budgets, and fostering strong relationships with partners. The Clinical Director will be responsible for developing and implementing policies, procedures, and improvement plans to optimize operational practices and enhance staff performance. This position offers the opportunity to make a positive difference in the lives of others while advancing your career.

Requirements

• Master’s degree in mental or behavioral health-related required.
• Background check clearance required.
• Minimum of four (4) years of experience in the mental/behavioral health field required.
• Demonstrated ability to interact effectively with various levels of professionals and patients required.
• Demonstrated empathy, compassion, and rapport-building abilities required.
• Familiarity with the Diagnostic and Statistical Manual of Mental Disorders, most recent edition.
• Demonstrated problem solving and decision-making skills in clinically complex case scenarios.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

Nice To Haves

• Licensure in mental or behavioral health field preferred (i.e., LSW/LCSW, LPC/LCPC, CADC).
• Experience in a managerial/supervisory role preferred.
• Experience completing financial assessments and contribute to achieving financial goals preferred.

Responsibilities

• Oversee and manage the daily operations of Project IMPACT.
• Ensure compliance with regulatory standards and obtain necessary authorizations for all services provided.
• Adhere to productivity standards and support staff in meeting budget goals.
• Establish short-term and long-term goals for the program, including developing and implementing program improvement plans.
• Develop and implement policies, procedures, and systems for the program and organization.
• Promote and maintain relationships with key partners, including hospitals, community agencies, and funding bodies.
• Collaborate with the management team and other departments on programmatic, fiscal, community, and organizational issues.
• Manage the program budget, ensuring financial resources are allocated effectively and expenditures are monitored.
• Oversee the analysis, maintenance, and communication of records in compliance with legal requirements and organizational policies.
• Define and maintain staffing requirements, including managing staff scheduling and workload.
• Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community.
• Complete and monitor peer reviews and Quality Improvement (QI) reports quarterly.
• Ensure timely completion of documentation and readiness of services in designated system for billing.
• Manage and resolve failed activities and claims on an ongoing basis.
• Manage and monitor the authorization process to secure payment for all services.
• Ensure weekly reports, monthly statistics, and quarterly utilization reports are completed and submitted.
• Address safety concerns, ensuring potential hazards are identified and addressed promptly.
• Monitor the maintenance of office area and equipment, ensuring all systems are functioning properly.
• Monitor the quality of client interventions to ensure they are evidence-based.
• Conduct monthly mandatory staff meetings, maintaining accurate records of agendas and attendance.
• Ensure all clinicians' licenses and IMCATS certifications are current and updated.
• Maintain policy and procedure manual, ensuring it is up-to-date and accessible.
• Provide direct supervision, training, support, review, and evaluation for assigned staff.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager