About The Position

This position is bonus eligible! The Home in Walpole, a vocationally-focused program, located in Walpole, MA is looking for a Clinical Director-Residential Services to make a difference in the lives of youth who have experienced trauma and/or who have significant emotional and behavioral challenges.

Requirements

  • Masters degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required.
  • Proven leadership and management experience in a multi-disciplinary setting required.
  • Five years program-specific clinical experience.
  • Knowledge of children with complex psychiatric illnesses.
  • Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

Responsibilities

  • Provide clinical supervision for staff and oversee the clinical aspects of the program’s operations.
  • Under the general direction of the Campus Director plan, direct, oversee and manage the operations and staff within the Campus Programs.
  • Collaborate externally with referral sources to ensure a steady flow of eligible clients to these programs.
  • Oversee the services and treatment plans of the clients and their families to ensure they are high quality and are consistent with the goals of the program.
  • Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner.
  • Maintain program(s) census and ensure program(s) is following relevant agency guidelines.
  • Manage third-party billing and insurance issues.
  • Assign cases to staff and monitor the caseload level.
  • Maintain the utilization review process.
  • Ensure quality assurance standards are met with regard to treatment planning, record keeping and documentation.
  • Monitor the treatment of all clients.
  • Participate in clinical conferences, IEP meetings and administrative team meetings.
  • Serve on agency committees as needed such as clinical forum group.
  • Ensure services are coordinated and integrated.
  • Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
  • Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program(s).
  • Provide regular one-on-one supervision to key team members.
  • Ensure regular feedback and guidance is provided for employee development and enhanced productivity.
  • Administer the performance evaluations and performance management process.
  • Participate in the selection and termination of staff.
  • Promote a positive work environment.
  • Establish, review and implement program(s) policies and procedures.
  • In consultation with Campus Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
  • Participate in the development and implementation of the annual operating budget for the program(s).
  • Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary.
  • Communicate with Campus Director on issues related to budget or budget requests.
  • Participate in crisis prevention and intervention as needed.
  • Provide program leadership in the absence of the Campus Director.

Benefits

  • Bonus eligible
  • Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
  • Health, Vision and Dental Insurance
  • Extensive training to new staff
  • Tuition reimbursement of up to $2,400 per fiscal year
  • 403(b) Retirement Plan with employer match
  • Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
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