Clinical Director of Patient Care

Best Home Health Providers, Inc.•Hayward, CA

About The Position

The Clinical Director/Director of Patient Care Services is responsible for the overall direction of hospice clinical services. The role establishes, implements, and evaluates goals and objectives for hospice services that meet and promote quality standards and support the organization’s philosophy. The position coordinates clinical services, supports and evaluates clinical leadership and personnel, oversees patient records and supplies, promotes staff development, and helps ensure regulatory compliance and safe, high-quality hospice care. In the absence of the Executive Director/Administrator, this position acts in that role and is authorized to act on their behalf.

Responsibilities

  • Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
  • Guide and counsel coordinators and Clinical Supervisors to support continual improvement in hospice care services.
  • Assist Clinical Supervisors with managing clinical teams and planning.
  • Help clinical personnel with assessment, planning, implementation, and evaluation of patient and family/caregiver care as indicated.
  • Assist the Executive Director/Administrator with preparation and administration of the organization’s budget.
  • Interpret operational indicators to identify census and service-volume changes that may affect staffing, revenue, or expenses.
  • Evaluate the performance of Clinical/Nursing Supervisors.
  • Help Clinical/Nursing Supervisors develop skills and techniques for evaluating clinician performance.
  • Hire, evaluate, and terminate organization personnel.
  • Conduct annual clinician evaluations, or more frequently when indicated.
  • Oversee maintenance of patient clinical records, statistics, reports, and records used to evaluate and report organization activities.
  • Ensure clinical records are maintained in compliance with local, state, and federal laws.
  • Maintain adequate and appropriate inventory of supplies and equipment for patient services.
  • Develop, implement, and evaluate the orientation program for new organization personnel, and provide or delegate orientation.
  • Plan and implement in-service and continuing education programs to meet personnel education and training needs.
  • Assist with evaluating organization performance through the performance improvement program, productivity measures, and quarterly and annual reviews; ensure hospice services are delivered safely and with quality.
  • Assist in developing organization goals and develop, recommend, and administer organization policies and procedures.
  • Ensure compliance with local, state, and federal laws regarding personnel licensure and certification, and maintain compliance with ACHC Home Care standards.
  • Stay informed about changes in nursing and hospice care and share relevant information with organization personnel.
  • Promote hospice referrals in the health care community.
  • Act as Executive Director/Administrator in their absence, with authority to act on their behalf.
  • Perform other duties as assigned by the Executive Director/Administrator.

Benefits

  • Flexible schedule
  • Paid sick days
  • Paid bereavement leave
  • Skills training and development
  • Company social events
  • Mileage reimbursement for patient-to-patient visits
  • Referral bonus
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