Assistant Director of Patient Care Services
About The Position
At Central Coast VNA & Hospice (VNA), we are committed to delivering compassionate, team-driven home health, palliative, and hospice care to individuals and families across the Central Coast. For over 74 years, VNA has provided skilled in-home services, from rehabilitation and chronic disease management to comfort care at life's end. With a focus on dignity, respect, and individualized care plans tailored to each patient's needs. As a nonprofit rooted in community trust, VNA upholds a mission of patient-centered care, reinvesting resources into clinical excellence, family support, and accessible community health services. VNA is looking for a Assistant Director of Patient Care Services. Job Summary: The Assistant DPCS leads home health clinicals and supports staff to deliver safe, compliance, patient-centered care while promoting accountability and consistent clinical and operation performance. This role identifies learning needs, develops and coaches staff, supports regulatory compliance, addresses performance concerns, and guides teams through change. In collaboration with the Director of Patient Care Services, Quality Assurance, program leaders, and the interdisciplinary care team, the Assistant DPCS oversees care coordination, utilization, OASIS and coding, staffing, productivity, financial stewardship, and safe transitions of care to achieve quality outcomes while respecting patient choice.
Requirements
- Current, unrestricted California Registered Nurse license and current CPR certification required.
- A minimum of three of the past five years of nursing experience in home health, including at least one year in a supervisory or clinical leadership role, is required for DPCS-designee consideration.
- Strong educator and communicator with the ability to assess learning needs, explain complex clinical and regulatory requirements clearly, adapt teaching to varied experience levels, provide constructive feedback, and verify that learning is applied in practice.
- Working knowledge of California Title 22, Medicare home health requirements, Medi-Cal requirements, OASIS, utilization management, payer requirements, and agency policies and procedures.
- Current driver's license
- Auto insurance
- Reliable vehicle
Responsibilities
- Seek input from program managers and department leaders, communicate decisions clearly, and build productive working relationships that support shared clinical and operational goals.
- Assess learning needs; deliver and coordinate orientation, onboarding, clinical education, and ongoing training; validate competency; and ensure assigned staff meet all compliance and practice requirements.
- Monitor staffing assignments, schedules, caseloads, productivity, and resource utilization; anticipate barriers; and make timely decisions that support quality outcomes and responsible episode management.
- Maintain timely, accurate communication and documentation among patients, families, clinicians, physicians, referral sources, and other members of the care team.
- Lead regularly scheduled caseload reviews, team meetings, and case conferences; use clinical scenarios as teaching opportunities; and ensure follow-up on complex, high-risk, or problem-prone cases.
Benefits
- Bonus Eligible
- Paid time off
- Medical, dental, and vision insurance
- Company paid life insurance
- HSA and FSA options
- 403(b) plan
- A $35 monthly premium for employee-only medical coverage or other options available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
