Clinical Development & CQI Coordinator (Care Flight)

Regional Ambulance Services•Reno, NV

About The Position

In collaboration with Care Flight leadership, the Chief Nursing Officer, Medical Director, and Human Resources, the Clinical Development and CQI Coordinator develops, coordinates, implements, and evaluates onboarding, initial, and ongoing education programs for Care Flight Nurses and Care Flight Paramedics. The position also coordinates clinical quality improvement activities, performance monitoring, and competency validation to support excellence in patient care and operational performance. The coordinator promotes clinical excellence through competency-based education, simulation training, professional development, continuous quality improvement, and evidence-based practice. As a clinical resource and quality advocate, the role helps advance patient outcomes, regulatory compliance, accreditation readiness, and a culture of continuous learning and improvement.

Requirements

  • Nevada State Paramedic Certification or Licensed RN.
  • At least three years of recent full-time Flight Nurse or Flight Paramedic experience, or an equivalent combination of external experience and education.
  • Knowledge of all platforms.
  • At least three years of air medical experience.
  • CFRN or FP-C certification.
  • Prior experience developing and/or implementing clinical training and education.
  • Ability to make critical decisions based on objective findings.
  • Excellent verbal, written, and interpersonal communication skills.
  • Maintain, or be able to obtain within one year of appointment, current certification and licensure to function as a Care Flight Nurse or Care Flight Paramedic.

Responsibilities

  • Develop, coordinate, implement, and evaluate onboarding, orientation, recurrent, remedial, and specialty education programs for Care Flight Nurses and Paramedics, aligning programs with CAMTS standards, regulatory requirements, and industry best practices.
  • Design, maintain, and improve educational curricula, competency assessments, training materials, simulation scenarios, and professional development programs.
  • Facilitate classroom, online, laboratory, simulation, and field-based learning experiences that promote critical thinking, clinical judgment, crew resource management, patient safety, and evidence-based practice.
  • Coordinate annual competency validation, skills verification, credentialing requirements, continuing education, and educational records through the Learning Management System (LMS).
  • Develop, coordinate, and evaluate the Care Flight Preceptor Program, including preceptor selection, training, competency standards, mentorship, and program effectiveness.
  • Participate in CQI activities, including chart reviews, patient care audits, documentation reviews, clinical performance monitoring, and outcome measurement.
  • Analyze clinical, operational, safety, and quality data to identify trends, performance gaps, educational opportunities, and system improvements; communicate findings to leadership and appropriate committees.
  • Collaborate with the Chief Nursing Officer, Medical Director, Clinical Committee, Quality Department, Human Resources, and operational leaders on quality improvement, patient safety, and performance improvement initiatives.
  • Support implementation, education, and evaluation of clinical protocols, guidelines, equipment, medications, and evidence-based practices.
  • Support accreditation readiness and compliance with applicable federal, state, licensing, certification, and CAMTS requirements related to education, competency, quality, and clinical practice.
  • Participate in case reviews, root cause analyses, patient safety investigations, and corrective action planning, partnering with Flight Safety and clinical leadership on learning opportunities.
  • Provide clinical, educational, and quality guidance to field personnel, preceptors, and leaders on patient care, clinical practice, competency development, and best practices.
  • Support clinical research, professional certification, leadership development, succession planning, and other initiatives that foster lifelong learning and career growth.
  • Represent Care Flight in collaborative efforts with healthcare facilities, EMS agencies, public safety partners, educational institutions, and community stakeholders.
  • Promote safety, accountability, professionalism, Just Culture, continuous learning, and clinical excellence, and perform other duties supporting Care Flight's educational, quality, and operational objectives.
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