CQI Coordinator
About The Position
VitalCore Health Strategies is hiring a full-time CQI Coordinator for its regional office in Hopkinton, Massachusetts. The role supports the delivery of quality, evidence-based correctional healthcare by ensuring compliance, advancing continuous performance improvement, and promoting a culture of safety and accountability. The coordinator oversees site-level quality improvement activities, facilitates interdisciplinary meetings, analyzes data trends, and implements corrective action plans aligned with VitalCore’s QAPI program and national standards. The position requires a bachelor’s degree in Nursing, Public Health, Healthcare Administration, or a related field, and at least two years of experience in quality assurance, healthcare compliance, or performance improvement. A master’s degree or active RN license is preferred. Knowledge of relevant healthcare standards and proficiency with Microsoft Office and SharePoint are also specified. The schedule is full-time, day shift.
Requirements
- Bachelor’s degree in Nursing, Public Health, Healthcare Administration, or a related field.
- At least 2 years of experience in quality assurance, healthcare compliance, or performance improvement.
- Fluency in English, including reading, writing, speaking, and understanding.
- Proficiency in Microsoft Office and SharePoint.
- Ability to work as a supportive team member and contribute to teamwork.
- Ability to make independent decisions when circumstances warrant.
- Ability to deal tactfully with personnel, family members, visitors, government agencies or personnel, and the general public.
- Leadership and supervisory ability, including the ability to work harmoniously with and supervise other personnel.
- Must not pose a direct threat to the health or safety of others in the workplace.
- Ability to conduct complex interpersonal interactions, make moderately complex decisions, analyze and solve complex problems, and handle multiple tasks.
- Regularly required to sit, walk, climb stairs, use hands to finger, handle, and feel, and lift in excess of 50 pounds.
- Vision requirements include close, distance, and peripheral vision, depth perception, and ability to adjust focus; ability to communicate and exchange accurate information.
Nice To Haves
- Master’s degree or active RN license.
- Correctional healthcare experience.
- Knowledge of NCCHC, ACA, CMS, ADA, and/or OSHA healthcare standards.
Responsibilities
- Lead and maintain the region’s QAPI Committee, ensuring required meetings are held, documented, and compliant with corporate and regional expectations.
- Maintain and submit VitalCore Corrective Action Plan (VCAP) logs to the corporate QAPI team upon initiation and as updates are required.
- Facilitate monthly screens, chart audits, license verifications, and grievance reviews.
- Analyze audit data, incident reports, grievances, and patient outcomes to identify areas for improvement.
- Use FOCUS-PDCA, Root Cause Analysis, and VCAP to guide performance improvement projects.
- Coordinate QAPI training and promote a positive, non-punitive culture of quality and compliance.
- Submit required reports and participate in corporate and regional QAPI activities.
- Perform other duties as assigned.
Benefits
- Holiday pay for New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Health Savings Account.
- Life insurance.
- Short-term and long-term disability.
- Identity theft protection.
- Pet insurance.
- Employee Assistance Program and Discount Center.
- 401(k) with plan matching.
- Paid time off (PTO).
- Annual incentive bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
