Clinical Coordinator

RIVER VALLEY BEHAVIORAL HEALTH • Albuquerque, NM

3d • $56,618 - $62,275

About The Position

The Outpatient Clinical Coordinator oversees assigned outpatient program functions under the supervision of the Program/Clinical Director. The position coordinates program operations and staff, provides direct services as needed within the appropriate scope of education or licensure, and participates in a multidisciplinary approach to treatment and recovery for people with mental health and substance use issues. The coordinator also supports culturally responsive services, documentation quality, productivity, and staff development, and performs other assigned administrative duties and special projects.

Requirements

• Bachelor’s degree in a human services-related field.
• At least two years of experience working with the target population; experience requirements depend on education type.
• Valid driver’s license and compliance with the driving privileges guidelines in HR Policy 12.6, “Vehicle Safety and Client Transportation.”
• Ability to manage time and meet deadlines.
• Ability to recognize symptoms of mental illness and suicide risk and respond appropriately.
• Good verbal and written communication skills.

Nice To Haves

• Documented experience with the target population.
• Clinical licensure in behavioral health, or eligibility for licensure.
• Documented experience with co-occurring mental health and substance use disorders.
• One year of demonstrated supervisory experience.
• Bilingual English/Spanish skills.

Responsibilities

• Coordinate outpatient program functions, including data tracking, collection, and management, and support adherence to contract, state, and federal requirements.
• Coordinate new-client enrollment, including intake clinic, orientation, referrals, and assignment coordination.
• Coordinate group services, including schedules, enrollment, promotional materials, staffing, and coverage.
• Coordinate and manage on-call schedules and forwarding.
• Coordinate special contracts and projects, including data reporting, outreach, points of contact, and written responses or proposals.
• Connect support and clinical team functions to improve client experience; participate in community outreach and program promotion; and represent the organization professionally to referring entities and community partners.
• Coordinate and provide initial training and orientation for new hires and support the Program/Clinical Director with hiring tasks and staff schedules, duties, and leave coordination.
• Participate as an active multidisciplinary treatment team member and coordinate with internal and external providers regarding services.
• Provide program services as needed within the appropriate scope of education or licensure; conduct client outreach, triage concerns or questions, and provide crisis support as appropriate.
• Provide person-centered, culturally relevant, non-judgmental services and help develop team members’ skills in serving diverse populations.
• Complete service documentation within expected time frames and in accordance with service definitions, regulatory standards, agency expectations, and quality improvement goals; support oversight of team documentation.
• Meet productivity standards through effective organization, time management, and engagement skills.
• Complete required training, attend supervision, apply supervisory recommendations, and identify, develop, and facilitate staff trainings.
• Support the Program/Clinical Director in ensuring team members meet staff-training requirements.
• Complete other assigned administrative support duties and special projects.

Benefits

• Comprehensive benefits, including health, dental, vision, and Telehealth.
• Paid time off and nine holidays.
• Retirement plan options.
• Tuition reimbursement and free continuing education units (CEUs).
• Clinical supervision.
• Wellness and employee assistance programs.
• Mileage reimbursement for work-related travel.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level