Clinical Coordinator

Physicians Primary Care•Cape Coral, FL

About The Position

Physicians’ Primary Care of Southwest Florida is seeking a Clinical Coordinator to oversee its Cape Adult Medicine and Cay West locations. The role provides leadership and clinical expertise to clinical staff to support quality patient care and serves as a liaison between administration, site managers, physicians, and clinical staff. The Clinical Coordinator maintains education and in-service standards and works Monday through Friday during daytime hours. The position includes supervising department personnel, supporting staffing and recruitment, maintaining staff schedules, evaluating patient-care needs, monitoring staff competency, and addressing patient-care problems and complaints. The coordinator recommends and implements departmental policies and procedures, communicates updates to staff, reviews supply requisitions, and ensures adequate supplies and materials. The role also serves as an EHR super user, supporting upgrades, training, and users.

Requirements

High school diploma or GED.
Graduation from an accredited school of practical nursing.
Valid current Florida nursing license (LPN).
CPR certification, or ability to obtain certification within six months of employment.
Three years of office management experience, including one year at a supervisory level.
Knowledge of fiscal management and human resource management practices.
Knowledge of health care administration principles.
Written and verbal communication skills.
Ability to exercise initiative, problem-solving, and decision-making.
Ability to work effectively with patients, staff, and the public.
Ability to establish priorities and coordinate work activities.
Regular and reliable attendance.

Nice To Haves

Electronic Health Records experience preferred.

Responsibilities

Coordinate general and technical supervision of department personnel in accordance with office, governmental, and other regulatory standards.
Provide visible, supportive leadership to clinical staff.
Recommend and implement departmental policies and procedures, and update staff on changes.
Participate in assessing staffing needs, interviewing, and staff recruiting.
Maintain the clinical staff schedule.
Evaluate patient-care needs and suggest solutions to patient-care crises and complaints.
Monitor competency levels of all clinical staff.
Review departmental supply requisitions and ensure adequate supplies and materials.
Maintain proper education and in-servicing standards.
Serve as an EHR super user involved in upgrades, training, and support.
Act as a liaison between administration, site managers, physicians, and clinical staff.