Clinical Coordinator - Inpatient Care Management

Hennepin Healthcare•Minneapolis, MN

25d

About The Position

The Clinical Coordinator joins the Inpatient Care Management team, supporting the Inpatient Med/Surg units. This position coordinates care for an assigned caseload through collaboration with patients, families, physicians, and other care providers. The role includes assessing, planning, supporting, and evaluating patient care and related outcomes to promote quality, cost-effective care and appropriate resource use. The Clinical Coordinator also contributes to developing systems that improve coordination for assigned patient populations. This is a 0.6 FTE position, with six shifts per pay period and eight-hour day shifts. The current weekend assignment is every seven weeks; this may change based on staffing needs and could require every-other-weekend coverage.

Requirements

Bachelor’s degree in Nursing.
Three to five years of experience working as a professional nurse.
One year of recent professional RN experience in an inpatient Med/Surg setting.
One year of demonstrated experience in inpatient case management or care coordination.
Demonstrated professional leadership experience, such as charge nurse, team leader, preceptor, or committee chair.
Current Minnesota RN licensure.

Nice To Haves

Case management certification is preferred but not required.

Responsibilities

Provide care coordination for patients, physicians, and care providers.
Plan, implement, and evaluate transition functions and activities for a caseload of patients across the continuum of care.
Contribute to developing and implementing individualized patient care plans that meet patient-population goals and standards.
Ensure treatment plans are implemented to achieve clinical outcomes consistent with patient and family needs and preferences.
Communicate with patients, families, and the healthcare team to support seamless transitions between levels of care.
Promote efficient patient movement through the care process by reducing delays and ensuring appropriate resource utilization; involve patients and families in discharge and transition processes.
Streamline plans of care, reduce hospital readmissions, ease transitions to long-term services and supports, and interrupt patterns of frequent emergency department use.
Facilitate implementation of best-practice standards and maintain plans of care across the continuum.
Manage an assigned patient caseload and incorporate utilization review activities across the continuum of care.
Track outcomes and participate in quality activities for the patient population or departments served.
Provide information and education to healthcare providers to support care-delivery changes that meet quality, cost, and service goals.
Delegate tasks appropriately to other members of the healthcare team.
Promote effective working relationships and collaborate as part of department and unit teams, both interdepartmentally and intradepartmentally.
Identify and address potential legal and ethical issues related to care management and coordination.
Apply understanding of reimbursement mechanisms and the impact of length of stay on quality, financial, and satisfaction outcomes.
Coordinate with payer case management to support effective approaches to helping patients meet their goals.
Help evaluate the effectiveness of interventions related to cost and length-of-stay goals.
Treat patients, families, visitors, and fellow employees with dignity and respect, maintaining a professional, responsible, and courteous environment.
Demonstrate understanding of diversity issues related to patient care.
Meet Corporate Compliance Program requirements and comply with department policy, The Joint Commission, and other applicable regulatory standards.