Clinical Consultant Pharmacist, Sales and Retention - Columbia, SC

UnitedHealth Group•Columbia, SC

4d•$91,700 - $163,700

About The Position

Optum Rx is seeking a Clinical Consultant Pharmacist for Sales and Retention to serve as a clinical advisor to clients, combining pharmacy expertise and managed care knowledge to support program growth, client retention, market intelligence, cost management, and member care. The role partners with sales, marketing, account management, and other internal teams to identify clinical program opportunities, deliver client recommendations, support RFPs and implementations, and respond to clinical inquiries. The position is associated with Columbia, South Carolina. The posting states that employees located there may work remotely, while also listing the ability to work onsite in Columbia as a required qualification. Local travel of up to 25% is required.

Requirements

Bachelor of Science in Pharmacy or PharmD.
Current and unrestricted Pharmacist license in South Carolina.
At least 3 years of experience working as a licensed pharmacist.
At least 3 years of clinical account management pharmacist experience.
Experience working for a PBM or health plan in a client-facing role with external clients beyond patients and prescribers.
Experience developing and delivering formal presentations to clients.
Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, Teams, OneNote, and Outlook.
Ability to travel locally up to 25%.
Ability to work onsite in Columbia, South Carolina.
Experience working within or closely supporting the PBM industry, with knowledge of independent or regional PBMs and large national PBM organizations related to sales strategy.

Nice To Haves

Experience contributing to the Request for Proposal (RFP) process.
Experience participating in finalist presentations.
Formulary analysis experience.
Experience working with Commercial Self-Funded, Fully-Insured, ERISA, and Non-ERISA clients.

Responsibilities

Identify opportunities to up-sell clinical programs and add Optum Rx products, including opportunities to manage trend.
Communicate analytical and reporting needs to supporting departments.
Support sales and marketing activities, including participating in UR sales activities as needed based on criteria.
Support RFPs through tier analyses, formulary disruption analysis, and answering questions.
Support implementations by presenting on formulary disruptions or discussing clinical programs.
Participate in health fairs and other member events.
Stay aware of and provide clinical market intelligence to clients.
Communicate drug information to clients and respond to plan-specific clinical inquiries.
Help clients remain competitive within their markets.
Analyze and interpret benefit designs and make clinically sound recommendations based on trend.
Explain formulary and clinical program changes to clients.
Collaborate with account management on the clinical aspects of client quarterly reviews.
Navigate internal resources and relationships independently to source solutions for custom client requests.
Provide clinical consultation and clinical account management focused on client satisfaction, retention, and trend management.
Educate clients, pharmacists, members, and physicians as required by contracts.
Formulate and deliver client recommendations based on available data.
Incorporate treatment and practice guidelines into client presentations, including up-selling opportunities.
Manage client objections to new programs and required changes.
Collaborate with clients to establish achievable but aggressive clinical program goals, including goals for generic dispensing rates, utilization management, medication adherence, therapy gaps, formulary compliance, and HEDIS and NCQA measures.
Facilitate ongoing maintenance of client-specific formulary and utilization management updates.
Identify opportunities to increase efficiency.
Mentor clinical coordinators as needed.