Clinical Concierge Medical Assistant (MA-C) - Urgent Care

MultiCare Health System • Burien, WA

1d

About The Position

Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant to perform clinical tasks and coordinate patient care within the MA-C license scope. Working collaboratively with the care team, the employee supports health care outcomes and patient experiences through customer service and clinic management assistance. Indigo describes its model as people-centered, team-based, and supported by modern, technology-enabled clinics. The position is listed at 0.9 FTE, with a day schedule of 8 a.m. to 8 p.m., three 12-hour shifts.

Requirements

• Washington applicants must have Washington State Medical Assistant-Certified (MA-C) certification; Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until the MA-C is issued.
• Washington applicants must obtain a Washington State MA-C license within 45 days of hire.
• Idaho applicants must have current CMA certification from AAMA, NHA, or NCCT.
• Idaho applicants must have a Washington State MA-C license or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
• Current BLS certification is required, or it may be obtained through an in-house training program depending on assignment.
• At least one year of experience in a physician's office or other medical facility is preferred; exceptions may be made for applicants in an externship or residency program with active or pending WA DOH MA-R certification within seven days of hire.

Nice To Haves

• X-ray training and certification, which qualifies employees for an additional hourly premium.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
• Perform a variety of clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.
• Provide excellent patient customer service and assist with clinic management.

Benefits

• Medical, dental, and vision coverage plans with generous employer-paid contributions.
• Life insurance and short- and long-term disability coverage.
• Retirement savings plans.
• Tuition reimbursement of 100% of tuition and fees, or up to $5,250 per year for full-time employees and $2,500 per year for part-time employees.
• Paid time off, including time off for extended illness.
• Wellness program, including dedicated mental health coaching and services.
• Career growth opportunities, leadership pathways, and mentor/preceptor opportunities.
• Potential additional earnings through an Indigo hourly premium, X-ray certification premium, weekend differential, extra-shift and float incentives, and a monthly incentive program.

What This Job Offers

• Education Level: No Education Listed