Clinical Concierge Medical Assistant (MA-C) - Urgent Care
About The Position
Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant to perform clinical tasks and coordinate patient care within the scope of an MA-C license. The role works collaboratively with the team to support positive health care outcomes and patient experiences, provide excellent customer service, and assist with clinic management. The position is listed at 0.9 FTE, with a day schedule of 8 a.m. to 8 p.m. across three 12-hour shifts. The pay scale is $24.83–$35.71 per hour, with compensation influenced by skills, experience, certifications, and education. Additional earning opportunities may include hourly premiums, weekend differential, extra-shift and float incentives, and a monthly incentive program. Indigo describes its care model as team-based and its clinics as modern and technology-enabled. The company highlights flexible scheduling, opportunities for career growth, leadership pathways, mentor/preceptor opportunities, and a focus on patient-centered care. Benefits eligibility may depend on role and location.
Requirements
- For Washington positions: Washington State Medical Assistant-Certified (MA-C) credential; Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until MA-C is issued.
- For Washington positions: Current BLS certification, or the ability to obtain it through an in-house training program depending on assignment.
- For Idaho positions: Current CMA certification by AAMA, NHA, or NCCT.
- For Idaho positions: Washington State MA-C license, or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
- For Idaho positions: Current BLS certification, or the ability to obtain it through an in-house training program depending on assignment.
- Applicants in an externship or residency program may be considered under the stated exceptions, including active or pending Washington DOH MA-R certification within seven days of hire; the posting also specifies obtaining Washington State MA-C within 45 days of hire.
- Minimum one year of experience in a physician's office or other medical facility is preferred.
Nice To Haves
- Minimum one year of experience in a physician's office or other medical facility.
- X-ray training and certification, which qualifies employees for an additional hourly premium.
Responsibilities
- Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
- Perform a variety of clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
- Advocate for ethical and holistic care that promotes patient autonomy, dignity, and health across diverse ethnic and social backgrounds.
- Create and provide a safe and supportive environment for patients.
- Provide excellent patient customer service and assist with clinic management.
Benefits
- Medical, dental, and vision coverage plans with employer-paid contributions.
- Life insurance.
- Short- and long-term disability coverage.
- Retirement savings plans.
- Tuition reimbursement: 100% of tuition and fees or up to $5,250 per year for full-time employees and $2,500 per year for part-time employees.
- Paid time off, including time off for extended illness.
- Wellness program supporting work/life balance, including mental health coaching and services.
- Leadership pathways and mentor/preceptor opportunities.
- Hourly Indigo premium, X-ray certification premium for eligible employees, weekend differential for weekend shifts, extra-shift and float incentives when applicable, and a monthly incentive program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
