Clinical Community Liaison Home Health

Enhabit Home Health & Hospice•Jonesboro, GA

About The Position

The Clinical Community Liaison serves as the primary relationship manager between Enhabit and referral sources, including physicians and physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may substitute for the degree requirement. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. Clinical license maintenance is required for clinical incumbents, in accordance with state requirements and applicable board rules. The role requires a valid state driver’s license, automobile liability insurance as required by law, and dependable transportation in good working condition. The employee must be able to drive safely in all types of weather. Strong interpersonal, communication, and presentation skills, English fluency, active listening, and intermediate technology skills—particularly Microsoft Word and Excel—are required. Except for designated full-time remote positions, in-office attendance is essential to achieve company objectives; occasional remote work to accommodate temporary personal needs or circumstances beyond the company’s control does not waive this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
For clinical incumbents, a clinical license must be maintained as required by the state and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including healthcare providers, facilities, and community organizations.
Promote referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.