Clinical Case Manager

Help USA • Brooklyn, NY

10d • Onsite

About The Position

The Clinical Case Manager provides case management and crisis intervention services to residents in HELP USA’s Brooklyn supportive permanent housing programs. The role promotes independent living skills, housing stability, and resident well-being. The position supports tenants in setting and achieving personal goals, connecting with community resources, accessing appropriate care, and maintaining permanent housing.

Requirements

• Bachelor’s degree in Social Work or a related field.
• At least two years of experience delivering clinical crisis services.
• Computer literacy, specifically with Microsoft applications.

Nice To Haves

• CASAC certification.
• Experience in case management, assessment, counseling, and crisis intervention.
• Experience working with families with children.
• Experience with Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person Centered Planning (PCP).
• Knowledge of AWARDS.

Responsibilities

• Conduct assessments, formulate individualized service plans, and provide referrals and ongoing support to help tenants develop skills and achieve goals related to housing stability and well-being.
• Connect tenants with community-based services and resources aligned with their individualized service plans.
• Facilitate support groups and workshops that help tenants live as independently as possible.
• Liaise with medical, mental health, and substance abuse providers to support appropriate levels of care.
• Provide assistance with educational and employment linkages.
• Help tenants overcome barriers that may affect timely monthly rent submission.
• Work with property management to support tenants in maintaining permanent housing.
• Advocate for and with residents in all aspects of their lives, offering assistance without imposing it.

What This Job Offers

• Job Type: Full-time