Case Manager - Clinical

Cora•San Mateo, CA

1d•$26 - $27

About The Position

This full-time Case Manager position is part of CORA’s Mental Health Department and provides trauma-informed case management for families affected by domestic violence, including adults and children ages 0–17. The role includes therapeutic client contact, intakes and screening, safety planning, coping-skills coaching, case-management planning, and internal and external referrals. The Case Manager also coordinates family activities and outreach events. The position reports to the Children’s Program Coordinator and works closely with CORA’s clinical therapy team. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with at least 60% onsite work expected. The position is not a mandated reporter.

Requirements

At least two years of direct client-service experience providing case-management services to children, families, and at-risk populations.
Demonstrated ability to conduct intakes and screening, assess safety needs, develop case-management plans, and provide follow-up and referrals for families and caregivers.
Bilingual in English and Spanish, verbally and in writing.
Ability to write case notes and reports and use Microsoft Office suite.
Ability to work with community collaborators.
Successful DOJ Live Scan fingerprint clearance upon hire.
Complete the required 40-hour training; it will be provided upon hire if not completed within the previous five years.

Nice To Haves

Bachelor’s degree from an accredited institution in social work, psychology, counseling, or a related field; an associate degree and additional work experience may be offered in lieu of this requirement.
Experience using a client database system.
Knowledge of San Mateo County community resources.
Driver’s license and active insurance.

Responsibilities

Conduct case-management intakes, screening, needs assessments, and crisis case management for families affected by intimate partner abuse.
Meet with clients referred by CORA clinicians to develop case-management plans.
Provide immediate, trauma-informed domestic violence support as appropriate, including safety planning and coping-skills coaching.
Coordinate and provide referrals to integrate CORA services with community resources.
Link clients to internal and external resources, guide families through referrals—including accompanying them to services when needed—and follow up on referral progress.
Consult with clinicians who share clients, as needed.
Document recommended case plans and activities in client records and other data-management systems within three business days.
Serve as a liaison among the clinical therapy team, participants, clients, and community service providers.
Provide administrative support and logistical coordination for workshops and activities focused on family engagement and psychoeducation.
Partner with the mental health team to organize community outreach events and partnership meetings promoting CORA’s mental health department and other programs.
Maintain confidentiality and exercise professional judgment in the care and welfare of youth and families.
Participate in assigned meetings and trainings.
Perform other duties as assigned.