Clinical Case Manager

Easterseals Southern California • Lancaster, CA

3d • $84,000 - $94,000

About The Position

Under general direction, the Clinical Case Manager reviews the delivery of behavior programs to participants served by subcontracted vendors, applying the principles of Applied Behavior Analysis (ABA). The role ensures that vendors provide adequate caregiver training and develop and deliver intervention activities consistent with treatment plans. This is accomplished through vendor audits and monitoring the development of children diagnosed with Autism Spectrum Disorder (ASD).

The position evaluates vendor program quality, reviews treatment plans and progress reports, confirms active authorizations and progress toward goals, and addresses vendor or parent concerns. It also reviews participant assignments and communication among relevant parties, participates in monthly meetings, conducts annual vendor audits as assigned by the Director, and prepares monthly caseload status reports.

The hiring range is $84,000–$94,000 per year. The role requires a master’s degree in a relevant field, BCBA certification, current CPR certification, case management experience, and the ability to meet stated health, clearance, travel, and physical requirements. Up to 50% local travel is required.

Requirements

• Master’s degree from an accredited college or university with a concentration in early childhood education/development, early childhood special education, special education, psychology, or a related field.
• Must be a Board-Certified Behavior Analyst (BCBA).
• Must have and maintain a current CPR certification card.
• Case management experience required.
• Advanced knowledge of scientifically validated methodologies and approaches that benefit children with ASD, and familiarity with current related research findings.
• Expertise in ABA-based intervention approaches and competence employing and directing behavior analytic methodologies, including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA).
• Expertise in empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD.
• Strong clinical, administrative, and leadership skills.
• Ability to interpret and implement policies, procedures, and regulations.
• Ability to consistently demonstrate good judgment and decision-making skills.
• Ability to maintain customer service orientation and professionalism in all interactions.
• Effective oral and written communication skills and ability to work cooperatively with a variety of individuals and groups; ability to relate well to children and their families and maintain positive affect.
• Ability to exercise discretion and maintain a high level of confidentiality when handling sensitive situations and documentation.
• Very good working knowledge of Microsoft Office, including Outlook, Word, and Excel, and related computer software.
• Ability to pass a post-offer physical examination and TB test.
• Ability to provide proof of required vaccinations or a positive titer showing immunity; a signed declination may be acceptable for certain vaccinations.
• Ability to obtain and maintain criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, per Easterseals Southern California and/or program requirements.
• Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.
• Ability to meet the position’s physical requirements, including frequent sitting and repetitive speaking/listening, occasional carrying/lifting, standing, and walking, and close visual attention for report writing and computer work.

Nice To Haves

• Marriage Family Therapist (MFT) or licensed psychologist preferred.
• Three years of related professional experience working with children with Autism Spectrum Disorders (ASD) in a multidisciplinary team setting preferred.

Responsibilities

• Evaluate subcontracted vendors’ programs for quality assurance by observing procedures at locations throughout the organization’s territory.
• Review and approve treatment plans and progress reports submitted by subcontracted vendors.
• Ensure each participant receiving subcontracted therapy has an active authorization and is progressing toward established goals.
• Troubleshoot and resolve subcontracted vendor and parent concerns, including expired authorizations, vendor productivity monitoring, and ensuring participants receive an appropriate level of care.
• Evaluate the effectiveness of subcontracted vendor services by reviewing participant assignments and the adequacy of communication with relevant parties, such as families and administrative assistants.
• Participate in all monthly meetings.
• Conduct annual vendor audits and prepare corresponding written follow-up as assigned by the Director.
• Prepare and report monthly caseload status, including participant concerns and progress and vendor concerns.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level