Case Manager - Clinical

Gemma Services•Plymouth Meeting, PA

15h

About The Position

Gemma Services is seeking a Clinical Case Manager for its Children's Psychiatric Residential Treatment Program. The role provides clinical case management services to children and their families or guardians, including children residing on two residential units. The position facilitates monthly individual service treatment planning and coordinates work within the department and across other departments and divisions. The Clinical Case Manager supports Gemma Services' mission by providing individualized support, using data to inform work, and helping others know they matter. The role follows applicable laws and organizational policies, procedures, and practices, including those relating to workplace conduct, risk management, safety, and regulatory compliance. It also includes completing required training, communicating with management and staff, responding to inquiries within established timeframes, maintaining records, and providing assigned reports. General work includes managing email and notifications across the electronic health record and Gemma Services platforms, sharing relevant updates, organizing tasks by priority and deadlines, maintaining required documentation, and supporting communication and collaboration among colleagues and departments. Duties may be altered or redesigned depending on individual circumstances.

Requirements

Bachelor's degree in social work or a related field.
At least one year of related experience.

Nice To Haves

Master's degree preferred.

Responsibilities

Provide clinical case management services to children and their families or guardians in the Residential Treatment Program, including children on two residential units.
Facilitate monthly individual service treatment planning processes.
Coordinate work tasks within the department and with other departments and divisions to support an efficient flow of information.
Support Gemma Services' mission by providing individualized support, being data informed, and helping others know they matter.
Follow applicable laws and organizational policies and procedures, including those intended to prevent harassment and illegal discrimination in the workplace.
Support risk management, safety, regulatory compliance, and adherence to internal policies, procedures, and practices.
Participate in and complete required training within the stated training year.
Communicate with management and staff to integrate goals and activities.
Respond to inquiries and requests for information within established timeframes and policies.
Check and respond to emails in a timely manner and monitor notifications on the electronic health record and Gemma Services platforms.
Share relevant updates, organize tasks according to deadlines and responsibilities, and maintain required documentation and records.
Facilitate communication between departments and colleagues and participate in meetings or discussions as needed.
Provide assigned reports and perform other supportive duties as circumstances require.