Clinical Care Transition Educator / Registered Nurse

Option Care Health•Austin, TX

9d•$41 - $68

About The Position

The Clinical Transition Educator (CTE) provides clinical education and training to help patients transition successfully to Option Care Health’s care delivery model. The role also partners with the sales team to increase the number of patients transitioning to Option Care Health services. The CTE evaluates patient suitability for the care delivery model; educates patients, caregivers, and facility staff about services and products in alternative-site, in-home, or virtual settings; and coordinates transitions from hospitals to home or other care settings. The position collaborates with facility staff, providers, sales colleagues, and internal teams to support timely discharge, therapy education, continuity of care, and initiation of services. It also includes gathering pre-admission and insurance information, documenting education using company applications and technology, and providing onsite coverage for Clinical Transition Liaison responsibilities when assigned. The position requires an active, unrestricted Registered Nurse license, at least two years of healthcare industry experience, and 100% local travel to partner facilities, community hospitals, and medical practice offices. The role may require obtaining nursing licensure in additional states when supported by business needs and geography. The stated pay range is $40.78–$67.97; the posting does not specify the pay period.

Requirements

Active and unrestricted Registered Nurse (RN) license.
At least 2 years of experience in the healthcare industry.
Experience establishing and maintaining relationships with people at all organizational levels in the business community and with vendors.
Experience applying knowledge of standard practices for offered services and current applicable standards, such as ACHC and URAC standards.
Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
Basic PC skills, including competent use of the internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Experience identifying operational issues and recommending and implementing strategies to resolve them and improve processes.
Reliable transportation for travel to care facilities, home visits, and multiple hospitals; if using a personal vehicle, a valid driver’s license and proof of insurance are required.
Willingness to obtain nursing licensure in additional states if supported by business need and geography.
Ability to plan, organize, and make presentations.
Ability to meet the role’s 100% local travel requirement.

Nice To Haves

Hands-on home or alternate-site infusion experience or discharge-planning experience.
Experience growing service-provider partnerships.

Responsibilities

Evaluate, educate, and train patients, caregivers, and facility staff on how Option Care Health services and products are delivered in alternative-site, in-home, or virtual settings.
Conduct patient assessments and evaluations to determine whether patients are viable candidates for the Option Care Health care delivery model.
Partner and coordinate with the sales team to identify clinical transition education needs and develop improvements to increase patient transition volume.
Maintain confidentiality of patient and proprietary information and follow legal guidelines for safeguarding it.
Document education using Option Care Health applications and technology.
Coordinate transitions from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to support timely discharge, therapy education, and continuity of care.
Provide in-person education to patients and caregivers, gather pre-admission and insurance information, and facilitate initiation of services.
Provide onsite coverage for Clinical Transition Liaison responsibilities when assigned by leadership, including coverage for leave, vacancies, and other staffing needs.
Travel locally to partnership facilities, community hospitals, and medical practice offices to promote Option Care Health services, process referrals, and provide live education and training support.