Clinical Care Manager RN - Hospice

VitalCaring Group•Flowood, MS

About The Position

The Clinical Care Manager (RN) – Hospice guides patients and families through end-of-life care, ensuring compassionate, clinically excellent care focused on comfort, dignity, and quality of life. This full-time salaried role coordinates hospice care across an interdisciplinary team and serves as a central communication point for physicians, caregivers, patients, and internal teams. The manager supports timely admissions and referrals, oversees individualized plans of care, and helps patients and families with education, symptom management, and end-of-life planning. The role includes in-home visits as needed and requires compliance with hospice regulations, documentation standards, and quality expectations. VitalCaring describes the position as offering flexibility and six weeks of PTO.

Requirements

  • Active RN license in the state of practice.
  • Graduate of an accredited nursing program.
  • Previous Hospice or Home Health experience required, with a strong understanding of end-of-life care.
  • Proven ability to work within an interdisciplinary team environment.
  • Strong clinical judgment, particularly in symptom management and patient comfort.
  • Excellent communication skills to support patients, families, and care teams through complex and emotional situations.
  • Valid driver’s license, reliable transportation, and current CPR certification.

Nice To Haves

  • BSN preferred.
  • Two or more years of leadership, supervisory, or care coordination experience preferred.

Responsibilities

  • Coordinate and oversee hospice patient care across the interdisciplinary team, including contracted providers.
  • Serve as the central point of communication between physicians, caregivers, patients, and internal teams.
  • Manage physician orders and ensure timely entry, approval, and alignment with the plan of care.
  • Partner with Intake to support timely admissions and follow up on pending referrals.
  • Continuously assess patient needs and ensure appropriate reassessment when a patient’s condition changes.
  • Lead development, implementation, and updates of individualized hospice plans of care.
  • Support patients and families through education, symptom management, and end-of-life care planning.
  • Review clinical reports, including occurrence, infection control, and OnCall reports, and take appropriate action.
  • Participate in and contribute to IDG meetings, supporting care planning and decision-making.
  • Perform in-home visits as needed to support care delivery and team alignment.
  • Ensure compliance with hospice regulations, documentation standards, and quality expectations.
  • Identify trends or gaps in care and escalate them to Branch leadership with recommendations.

Benefits

  • Medical, dental, and vision coverage.
  • Pharmacy benefits.
  • Virtual and mental health support.
  • Flexible spending accounts (FSAs) and health savings account (HSA).
  • Supplemental health and life insurance.
  • 401(k) with company match.
  • Employee referral program.
  • Prepaid legal plans.
  • Identity theft protection.
  • Generous paid time off, including six weeks of PTO.
  • Pet insurance.
  • Tuition and continuing education reimbursement.
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