Clinical Care Liaison - Texas

Meadows of Wickenburg Inc•Dallas, TX

22d

About The Position

Meadows Behavioral Health is hiring a Clinical Care Liaison to plan and implement marketing systems, develop productive relationships with referral sources, and support census growth to budgeted levels. The role uses a consultative selling process with referral sources in an assigned territory and develops regional outreach strategies aligned with organizational goals, performance metrics, and admission objectives. The liaison educates healthcare professionals, referral partners, and community members about the organization’s behavioral health services; coordinates outreach and educational events; and identifies new business opportunities by expanding referral networks. The role also manages territory activity and performance, documents outreach and outcomes in the CRM, maintains referral-source and admission records, and reviews results and growth opportunities with leadership. Meadows Behavioral Health provides residential, outpatient, and virtual programs for addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. Applicants must pass a substance abuse screen after receiving an employment offer and before reporting to work. All positions are designated Safety Sensitive; the company does not employ medical marijuana cardholders. The company is an equal opportunity employer and provides reasonable accommodations during the employment process.

Requirements

At least five years of experience in sales, marketing, business development, or provider relations.
Demonstrated ability to build and manage referral relationships and support territory growth.
Pass a substance abuse screen after an offer of employment and before reporting to work.
Medical marijuana cardholders are not employed by the company because all positions are designated Safety Sensitive.

Nice To Haves

Bachelor’s degree in business, marketing, healthcare administration, behavioral health, or a related field is preferred.
Experience in behavioral healthcare or a healthcare setting is preferred.
Experience working with clinical teams, healthcare providers, or treatment programs is strongly preferred.

Responsibilities

Develop, execute, and manage a regional marketing and outreach strategy aligned with organizational goals, performance metrics, and admission objectives.
Achieve assigned territory goals and objectives for at least three quarters annually.
Maintain a strong working knowledge of facility administrative, clinical, and programmatic operations.
Identify, cultivate, and engage qualified referral sources by coordinating and participating in educational programs, marketing seminars, lectures, and workshops.
Plan, coordinate, and execute outreach events and educational initiatives in accordance with organizational processes and standards.
Build and sustain professional relationships with referral partners and community stakeholders.
Identify and develop new business opportunities in the assigned territory by growing relationships and expanding referral networks.
Educate healthcare professionals, referral partners, and the community about available behavioral health services ethically and in compliance with company policies and procedures.
Manage the assigned territory to achieve performance targets and document outreach activities, inquiries, and outcomes accurately and promptly in the CRM.
Maintain detailed weekly activity reports and accurate admission-tracking data.
Conduct quarterly performance reviews with leadership to analyze territory performance, referral trends, and growth opportunities.
Respond promptly and professionally to inquiries about programs, services, and facility information.
Maintain an organized, up-to-date database of current and prospective referral sources, including profiles of practices, preferred programs, competitive landscape, and referral needs.
Participate in regular in-person and virtual meetings with the Business Development Area Director and Chief Marketing Officer to review territory performance, strategic initiatives, and business development outcomes.