Clinical Care Coordinator

Amae Health•Boston, MA

5d•Onsite

About The Position

The Clinical Care Coordinator (CCC) plays an essential role in supporting members' daily experiences and sense of belonging at Amae Health. You'll help create a warm, engaging environment by facilitating group activities and wellness programming that encourage connection and growth. Working closely with our clinicians and staff, you'll share insights and contribute to a collaborative approach to member care. In addition to member engagement, you'll support clinic operations by managing communications, maintaining accurate records, and assisting with daily workflows. This is a hands-on, growth-oriented role, ideal for someone passionate about mental health, eager to learn, and excited to make a meaningful impact in their community.

Requirements

Enrolled or recently graduated in a degree program related to mental health, such as pre-med, psychology, social work, or nursing
Interest in mental health and desire to work with members with Severe Mental Illness
Strong interpersonal skills and ability to work in a team environment
Detail-oriented and organized
Comfortable working either one-on-one or in group settings, must possess excellent interpersonal skills and be able to adapt to changing situations
Willingness to collaborate with others
Well-organized and some experience planning and designing events and activities
Basic computer skills are required
The candidate should possess a holistic perspective of “health.”
Clinical Care Coordinators will demonstrate the ability to work effectively in a wide range of settings with people from diverse backgrounds, including members and co-workers

Responsibilities

Facilitate groups, arts and crafts, and recreational activities to enhance the member experience at Amae Health.
Encourage positive social interactions and engagement in daily programming.
Welcome members to the clinic, manage communications via phone and email, and assist with scheduling and member record updates to support smooth daily operations.
Collaborate with the interdisciplinary care team—including psychiatrists, therapists, dietitians, and primary care providers—to share observations and support coordinated member care.
Participate in team meetings and contribute to discussions about member engagement.
Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Contribute to projects that support clinic growth and ongoing member success.
Participate in training and supervision to build skills in mental health support, community resources, and member engagement.