Clinical Care Coordinator Float - Twin Cities Orthopedics Rheumatology

Revo Health • Woodbury, MN

8d • Onsite

About The Position

The Clinical Care Coordinator Float supports patients and providers by performing a variety of clinical and administrative duties across Twin Cities Orthopedics Rheumatology locations in Woodbury, Hudson, Stillwater, and Eagan. This is a casual, as-needed role scheduled Monday through Friday, with listed hours of 7:30 AM–5:00 AM. The coordinator supports multiple specialties and helps maintain efficient patient and clinic workflows, prepares rooms and records for appointments and procedures, assists with clinical care, and coordinates scheduling, authorizations, communications, and supplies.

The role requires a high school diploma or GED and a CMA certification, LPN, ATC, or equivalent. A medical assistant certification from an accredited school is preferred. Candidates should have 1–3 years of experience in a medical clinic setting or equivalent, along with patient-flow, medical-assisting, and confidential patient-information management abilities. Phlebotomy experience is preferred, or the willingness to become proficient.

The position involves frequent lifting up to 50 pounds independently and occasional lifting up to 100 pounds with assistance. It requires standing, walking, bending, and moving throughout the shift, as well as frequent pushing, pulling, and reaching. The role also requires visual acuity, auditory ability for calls, and manual dexterity to use standard office equipment.

Requirements

• High school diploma or GED.
• Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN) qualification, Athletic Trainer (ATC) qualification, or equivalent.
• 1–3 years of experience in a medical clinic setting or equivalent.
• Demonstrated ability or experience in patient-flow management and medical assisting.
• Ability to manage confidential patient health information.
• Ability to multitask and provide services to patients in a warm, professional manner.
• Ability to comply with company policies, procedures, practices, business ethics guidelines, and applicable laws and regulations, including HIPAA, Stark, and OSHA requirements.
• Prompt and reliable attendance; ability to work efficiently, manage interruptions, meet deadlines, and prioritize workload.
• Professional and respectful communication in person, by phone, and by email.
• Ability to apply logical thinking to define problems, establish facts, and draw valid conclusions.
• Ability to frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Ability to stand, walk, bend, and move continuously throughout the shift, and frequently push, pull, and reach.
• Visual acuity to read electronic and paper documents; auditory ability to participate clearly in phone or video calls; and manual dexterity to operate standard office equipment.

Nice To Haves

• Medical Assistant certification from an accredited school.
• Phlebotomy experience, or willingness to become proficient.

Responsibilities

• Prepare, stock, and clean examination rooms.
• Prepare for clinics and surgeries by ensuring pertinent information, including imaging and lab reports, is available in patient charts before appointments.
• Measure and document patient vital signs, including weight, blood pressure, pulse, and temperature.
• Room patients; verify patient information; interview patients; record medical history; confirm the reason for visits; and update chart histories.
• Maintain efficient and organized clinical flow and gather, verify, and compile pertinent patient medical information.
• Assist with entering patient data into the electronic health records system.
• Prepare for injections, change dressings, apply durable medical equipment, and remove sutures or staples under provider direction.
• Ensure reports, lab results, and other information are filed and available in medical records before appointments.
• Perform lab draws, venipunctures, and finger sticks; prepare and label labs; and process specimens for daily shipment.
• Maintain logs and conduct required checks, including refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid.
• Assist physicians with procedures, including ultrasounds, injections, PRP, MRI-related procedures, and other procedures as needed.
• Administer biologic and other medications.
• Submit medication refill requests and assist with prior authorizations and appeals.
• Triage calls, manage results, create and enter patient lab orders, and prepare specimens for shipment.
• Assist with patient transfers.
• Follow coding requirements when entering patient information.
• Act as a prescribing delegate by entering medication, laboratory, imaging, and other orders into CPOE and patient records under the provider's direct supervision.
• Manage clinic schedules and promptly communicate scheduling issues to a Lead or Supervisor.
• Schedule appointments, surgeries, MRIs, bone scans, EMGs, consults, and other provider-ordered tests.
• Manage physician schedules, including surgeries, clinics, and meetings, and inform appropriate staff about schedule changes.
• Serve as a liaison between physicians and patients, hospitals, therapists, QRCs, attorneys, insurance companies, employers, and staff.
• Contact insurance companies and workers' compensation officials for scheduled-test authorizations and provide accurate information to the prior authorization team.
• Inform the on-call surgeon about inpatient cases requiring weekend rounding.
• Triage calls from emergency or urgent patients; relay, screen, and appropriately respond to patient calls; and document phone messages in electronic charts.
• Coordinate ordering supplies and equipment for surgeries and clinics.

Benefits

• Medical, dental, and vision plans for employees working 30 or more hours per week (60 hours per pay period).
• Tuition reimbursement for employees working 30 or more hours per week (60 hours per pay period).
• 401(k) profit sharing for all employees, regardless of hours worked.
• Employee Assistance Program for all employees, regardless of hours worked.
• Lifetime Fitness Subsidy for all employees, regardless of hours worked.
• Car rental discounts for all employees, regardless of hours worked.
• Home, auto, and pet insurance savings programs for all employees, regardless of hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED