Clinical Care Coordinator Float - Twin Cities Orthopedics Rheumatology

Revo Health • Woodbury, MN

10h • $43,356 - $65,020 • Onsite

About The Position

The Clinical Care Coordinator Float performs patient care and administrative responsibilities supporting patients and providers across Twin Cities Orthopedics Rheumatology locations in Woodbury, Hudson, Stillwater, and Eagan. This is a casual role scheduled Monday through Friday, 7:30 AM–5:00 PM as needed. The coordinator supports multiple specialties and helps maintain efficient clinical operations, patient flow, provider schedules, and communication among patients, clinicians, and external partners.

The role includes preparing exam rooms and clinics, gathering and documenting patient information, taking vital signs, assisting with procedures and medication administration, handling laboratory work, and supporting electronic health record and order-entry workflows under provider supervision. Administrative duties include scheduling, managing calls and results, obtaining authorizations, coordinating supplies, and communicating schedule changes. The position requires compliance with applicable laws and company policies, reliable attendance, effective workload prioritization, and professional communication.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians, with a mission to give patients more control over their healthcare.

Requirements

• High school diploma or GED.
• Certification or licensure as a Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), Athletic Trainer (ATC), or equivalent.
• One to three years of experience in a medical clinic setting or equivalent.
• Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information.
• Ability to multitask and provide patient services in a warm, professional manner.
• Ability to lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Ability to stand, walk, bend, and move continuously throughout the shift; frequently push, pull, and reach.
• Visual acuity sufficient to read electronic and paper documents; auditory ability to participate clearly in phone or video calls; and manual dexterity to operate standard office equipment.
• Ability to comply with applicable laws and regulations, including HIPAA, Stark, and OSHA.
• Reliable attendance, effective prioritization, and professional communication skills.

Nice To Haves

• Medical Assistant certification from an accredited school.
• Phlebotomy experience or willingness to become proficient.

Responsibilities

• Prepare, stock, and clean exam rooms.
• Prepare for clinics and surgeries, ensuring relevant information such as MRI, CT, EMG, and lab reports is available in the chart for the physician.
• Measure and document patient vital signs, including weight, blood pressure, pulse, and temperature.
• Room patients; verify information, record medical history, confirm the reason for the visit, and update chart history.
• Maintain efficient and organized clinical flow.
• Gather and verify patient information and compile medical data.
• Assist with entering patient data into the electronic health record system.
• Prepare for injections, change dressings, apply durable medical equipment, and remove sutures or staples under provider direction.
• Ensure reports, labs, and other information are filed and available in medical records before appointments.
• Perform lab draws, prepare and label labs, perform venipunctures and finger sticks, process specimens, and prepare specimens for daily shipment.
• Maintain logs and required checks, including refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid changes.
• Assist physicians with procedures, including ultrasounds, injections, PRP, MRIs, and other procedures as needed.
• Administer biologic and other medications.
• Submit medication refill requests and assist with prior authorizations and appeals.
• Triage phone calls, manage results, enter and create patient lab orders, and process specimens.
• Assist with patient transfers.
• Follow coding requirements when entering patient information.
• Act as a prescribing delegate by entering medication, laboratory, imaging, and other auxiliary service orders into CPOE and patient electronic records under direct provider supervision.
• Manage clinic schedules and promptly communicate scheduling issues to the Lead or Supervisor.
• Schedule patient appointments, surgeries, MRIs, bone scans, EMGs, consultations, and other provider-ordered tests.
• Manage physician schedules, including surgeries, clinics, meetings, and other relevant items, and inform appropriate staff of changes.
• Serve as a liaison between physicians and patients, hospitals, therapists, QRCs, attorneys, insurance companies, employers, and other staff.
• Contact insurance companies and workers’ compensation officials for authorizations for scheduled tests and provide accurate information to the prior authorization team.
• Inform the on-call surgeon of inpatient cases requiring weekend rounding.
• Triage calls from emergency or urgent patients; relay, screen, and appropriately respond to patient calls and document messages in the electronic chart.
• Coordinate ordering supplies and equipment for surgeries and clinics.
• Support multiple specialties.
• Comply with company policies, procedures, practices, and business ethics guidelines, as well as applicable laws and regulations including HIPAA, Stark, and OSHA.
• Maintain prompt and reliable attendance, work efficiently, handle interruptions, meet deadlines, and prioritize workload.
• Communicate respectfully and professionally in person, by phone, and by email; use logical thinking to define problems, establish facts, and draw valid conclusions.

Benefits

• Medical plan with maternity bundle, dental, and vision plans for employees working 30 or more hours per week (60 hours per pay period).
• Tuition reimbursement for employees working 30 or more hours per week (60 hours per pay period).
• 401(k) profit sharing for all employees.
• Employee Assistance Program for all employees.
• Lifetime Fitness Subsidy for all employees.
• Car rental discounts for all employees.
• Home, auto, and pet insurance savings programs for all employees.
• Comprehensive benefits package; eligibility and offerings vary by hours worked.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED