Care Coordinator Float- Twin Cities Orthopedics

Revo Health • Plymouth, MN

2d • $21 - $32 • Onsite

About The Position

The Care Coordinator Float supports the clinic and physician care team by providing administrative and patient care services across Twin Cities Orthopedics locations in Plymouth, Maple Grove, Robbinsdale, Brooklyn Park, and Blaine. This is a full-time position scheduled Monday through Friday, 8:00 AM to 4:30 PM.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians, with a mission to give patients more control over their healthcare. The role coordinates communication, scheduling, referrals, patient records, and related clinic services. Additional duties may include transcription or medical scribing, rooming patients, and assisting physicians with legal practice matters. Other duties may be assigned.

The position involves frequent lifting, continuous movement throughout the shift, and use of standard office equipment. Revo/i-Health is an equal opportunity employer and may provide reasonable accommodations for individuals with disabilities.

Requirements

• High school diploma, GED, or equivalent.
• Customer service experience.
• Ability to comply with company policies, procedures, practices, business ethics guidelines, and applicable laws and regulations.
• Ability to demonstrate prompt and reliable attendance, work efficiently, handle interruptions, meet deadlines, and prioritize workload.
• Ability to communicate professionally in face-to-face, phone, and email interactions.
• Ability to apply logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

• Administrative or medical office experience preferred.
• Knowledge of medical terminology strongly preferred.
• Transcription experience, where applicable.

Responsibilities

• Provide communication and liaison between providers and patients.
• Build physician schedules and maintain scheduling templates.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtain referral and/or authorization requirements in accordance with insurance guidelines.
• Follow up on patient inquiries and contact providers as necessary.
• Process mail and correspondence.
• Coordinate the transmission and acquisition of patient records.
• Maintain physician schedules and communicate changes appropriately.
• As applicable, perform transcription or medical scribing.
• As applicable, assist in clinic with rooming and related tasks.
• As applicable, assist physicians with legal practice matters.
• Perform other duties as assigned.
• Comply with company policies, procedures, practices, business ethics guidelines, and applicable laws and regulations, including HIPAA, Stark, OSHA, and employment laws.
• Maintain prompt and reliable attendance, work efficiently, manage interruptions, meet deadlines, and prioritize workload.
• Communicate respectfully and professionally in person, by phone, and by email.
• Use logical thinking to define problems, establish facts, and draw valid conclusions.

Benefits

• A $1,500 sign-on bonus is offered for select roles, payable on the first paycheck with a 12-month commitment; internal applicants are not eligible.
• Employees working at least 30 hours per week (60 hours per pay period) are eligible for medical coverage with a maternity bundle, dental and vision plans, and tuition reimbursement.
• All employees, regardless of hours worked, are eligible for a 401(k) with profit sharing, an Employee Assistance Program, a Lifetime Fitness Subsidy, car rental discounts, and home, auto, and pet insurance savings programs.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED