Clinical Business Operations Representative 2

University of Miami•Lynn, MA

About The Position

The Department of Physical Medicine & Rehabilitation at the University of Miami is seeking a full-time Clinical Business Operations Representative 2 in Miami. This role performs clerical functions and office support activities to facilitate efficient department operations. Responsibilities include supporting department leadership, managing communications and records, coordinating meetings and appointments, processing administrative and purchasing documentation, and assisting with department programs and residency administration. Duties may be expanded as necessary and are not all-inclusive.

Requirements

High school diploma or equivalent.
At least 1 year of relevant experience.
Attention to detail and accuracy when completing assignments.
Proficiency with computer software, such as Microsoft Office.

Responsibilities

Support the department and department leadership with daily clerical tasks.
Prepare basic reports, charts, budgets, and presentation materials.
Respond to routine internal and external inquiries using standard correspondence or messaging.
Plan meetings and draft detailed minutes and other meeting documentation.
Answer phone calls, provide information, or connect callers with appropriate staff.
Schedule appointments and update calendars.
Make travel arrangements and reservations for department leadership and staff as needed.
Compose and type correspondence; create spreadsheets and presentations.
Greet and provide general support to visitors.
Develop and maintain the department's filing system, including digital records.
Follow University and unit-level policies and procedures and safeguard University assets.
Manage communications, including in-basket messages, email, faxes, and patient calls.
Coordinate provider time off.
Scan medical records into UChart.
Obtain and file authorizations for JHS clinics.
Process expense reimbursements, purchase card reconciliations, and purchase requisitions for the department.
Submit work orders for IT, telecommunications, and facilities needs.
Liaise with other departments to coordinate meetings and documentation.
Assist with internal forms, organizational charts, and drafting standard operating procedures.
Assist with content updates to the department website.
Assist with organizing Grand Rounds, M&Ms, and Journal Club lectures.
Assist with residency administration, including continuing education coordination, interview organization, and rotation schedules.