Clinical Business Operations Representative 2

University of Miami•Miami, FL

About The Position

The Department of Physical Medicine & Rehabilitation at the University of Miami is seeking a full-time Clinical Business Operations Representative 2 to work in Miami. The position performs clerical functions and office support activities to facilitate efficient department operations. The role supports department leadership and staff, handles communications and records, coordinates meetings and scheduling, and assists with administrative processes and departmental programs. The listed duties are not all-inclusive and may be expanded as necessary.

Requirements

High school diploma or equivalent.
At least 1 year of relevant experience.
Proficiency in computer software, including Microsoft Office.
Ability to complete assignments accurately and with attention to detail.

Responsibilities

Support the department and department leadership with daily clerical tasks.
Prepare basic reports, charts, budgets, and presentation materials.
Respond to routine inquiries from internal and external sources using standard correspondence or other messaging.
Plan meetings and take detailed minutes as needed; coordinate with other departments on meeting arrangements and documentation.
Answer phone calls, provide information to callers, and connect callers with appropriate staff.
Schedule appointments and update calendars, including provider time off.
Make travel arrangements and reservations for department leadership and staff as needed.
Compose and type correspondence and create spreadsheets and presentations.
Greet visitors and provide general support.
Develop and maintain department filing systems, including digital filing.
Manage communications, including in-basket messages, emails, faxes, and patient calls.
Scan medical records into UChart.
Obtain and file authorizations for JHS clinics.
Process expense reimbursements, purchase card reconciliations, and purchase requisitions.
Submit work orders related to IT, telecommunications, and facilities.
Assist with internal forms, organizational charts, and drafting standard operating procedures.
Assist with content updates to the department website.
Assist with organizing Grand Rounds, M&Ms, and Journal Club lectures.
Assist with residency administrative items, including coordinating continuing education items, organizing interviews, and assisting with rotation schedules.
Follow University and unit-level policies and procedures and safeguard University assets.
Complete assignments accurately and with attention to detail.