Clinical Associate (Field-based)

Stryker • Nashville, TN

4d • Onsite

About The Position

The Clinical Associate delivers education, training, and go-live support for communication solutions in clinical environments. The role partners with Customer Excellence, Product, Sales, and Customer Success to help end-users, clinical leaders, and administrators build the competency, confidence, and adoption needed to maximize product value and operational excellence. The position is field-based and requires travel for onsite training, go-live support, and customer engagements, which may include nights and weekends.

Requirements

• Bachelor’s degree in a healthcare discipline.
• Current licensure or certification in a healthcare discipline.
• Travel up to 90% for onsite training, go-live support, and customer engagements, which may include nights and weekends.

Nice To Haves

• Minimum of 2 years of clinical experience.
• Clinical consultative experience in a traveling role.
• Hands-on experience training in a clinical environment.
• Proficiency with Microsoft Office: Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Conduct end-user training, instructor-led sessions, and customer-specific education programs focused on communication products and workflows in acute care and other clinical environments.
• Partner with cross-functional teams on product rollouts, adoption strategies, and go-live activities to support smooth onboarding and effective use of communication solutions.
• Identify user trends, workflow gaps, and training opportunities.
• Use a consultative approach to uncover operational challenges, promote best practices, and drive successful outcomes.
• Maintain current knowledge of product capabilities and healthcare communication and education trends to support training strategies and customer guidance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level