Clinical Associate (Field-based)

Stryker•Nashville, TN
•$59,900 - $144,200•Onsite

About The Position

The Clinical Associate delivers education, training, and go-live support for communication solutions in clinical environments. The role partners with Customer Excellence, Product, Sales, and Customer Success to help end-users, clinical leaders, and administrators build the competency, confidence, and adoption needed to maximize product value and operational excellence. The work is field-based and involves up to 90% travel for onsite training, go-live support, and customer engagements, which may include nights and weekends.

Requirements

  • Bachelor’s degree in a healthcare discipline.
  • Current licensure or certification in a healthcare discipline.
  • Travel up to 90% for onsite training, go-live support, and customer engagements, which may include nights and weekends.

Nice To Haves

  • Minimum of 2 years of clinical experience.
  • Clinical consultative experience in a traveling role.
  • Hands-on experience training in a clinical environment.
  • Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Responsibilities

  • Conduct end-user training, instructor-led sessions, and customer-specific education programs focused on communication products and workflows in acute care and other clinical environments.
  • Partner with cross-functional teams to support product rollouts, adoption strategies, and go-live activities, ensuring smooth onboarding and effective use of communication solutions.
  • Identify user trends, workflow gaps, and training opportunities.
  • Apply a consultative approach to uncover operational challenges, promote best practices, and drive successful outcomes.
  • Maintain current knowledge of product capabilities and healthcare communication and education trends to support training strategies and customer guidance.
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