Clinical Services Manager - Seattle, WA (Field Based)

Insulet Corporation•Seattle, WA

3d•Remote

About The Position

Insulet Corporation is seeking a field-based professional to drive territory growth and support improved outcomes for people living with diabetes. The role is described in the posting as a Territory Manager responsible for promoting Omnipod technology and building consultative partnerships with healthcare providers, including endocrinologists, primary care physicians, and diabetes educators. The position develops and executes territory business strategy, grows market share, meets sales targets, and supports patient onboarding and training. The role requires regular travel within the assigned geographic area, primarily by car, with overnight and air travel varying by territory. The employee must reside within the territory and be able to lift, carry, and transport up to 30 pounds of sales samples and literature. The U.S.-based annual base salary is $90,000, with eligibility for incentive compensation. The position includes medical, dental, and vision insurance, a 401(k) with company match, paid time off, and employee wellness programs.

Requirements

Associate degree.
At least 5 years of sales experience with demonstrated success in B2B or a life science industry, including healthcare, pharmaceuticals, medical devices, or diabetes.
Valid driver’s license.
Ability to set, communicate, and execute a territory business strategy.
Ability to execute sales and marketing plans.
Strong oral and written communication skills.
Strong influencing and collaboration skills, including the ability to build and nurture relationships.
Team-oriented approach and ability to coordinate activities collaboratively.
Ability to solve complex problems and take appropriate action.
Proficiency with technology, including data systems and personal devices such as insulin pumps and continuous glucose monitors.
Must reside within the assigned territory’s geographic area.
Ability to lift, carry, and transport up to 30 pounds of sales samples and literature.
Ability to travel regularly within the assigned territory, mostly by car; overnight travel may be 2–5 nights per month, and air travel varies by territory.

Nice To Haves

Bachelor’s degree.
Established professional relationships with endocrinologists and primary care providers specializing in diabetes.

Responsibilities

Develop and lead the territory’s business strategy, aligning territory partners around actionable plans to achieve and exceed business goals.
Collaborate with territory partners to develop routing strategies and coordinate customer engagement.
Own the patient onboarding process, completing it directly or coordinating with teammates.
Meet and exceed sales targets and grow market share within the assigned geographic area.
Execute field sales initiatives in alignment with company standards and promotional practices.
Use industry, disease, and product knowledge in consultative discussions with providers.
Build and apply knowledge of Type 1 and Type 2 diabetes to sell with clinical credibility.
Build contacts in the diabetes community by attending local events, participating in fundraisers, and connecting with influencers.
Present Insulet products, differentiate them from competitors, and address customer needs with product knowledge and strategic insights.
Analyze problems, identify root causes, and implement solutions for provider and patient issues.
Collaborate with internal stakeholders to deliver customer onboarding and training.
Build relationships with healthcare professionals and office staff to support provider and patient outcomes.
Work with internal colleagues across functions to improve productivity and achieve shared goals.
Use data sources to inform business decisions and territory strategy.
Prioritize territory opportunities and align resources to high-impact needs.
Maintain territory information in data systems such as Salesforce.
Manage administrative and operational responsibilities within budget guidelines.