EMT)- Winston Salem

OrthoCarolina•Winston-Salem, NC

About The Position

OrthoCarolina is seeking a full-time Clinical Assistant for its Winston Salem office. The role provides and coordinates orthopedic patient care, performs routine office procedures and testing, participates in patient teaching, communicates with patients and colleagues, and partners with physicians or mid-level providers to deliver patient care. The position also provides clinical and administrative support to practitioners to help ensure high-quality, compassionate care. A typical day includes greeting patients and escorting them to exam rooms; obtaining and documenting medical and surgical histories, vital signs, medications, and allergies in the Epic electronic health record; and assisting with examinations, treatments, and in-office procedures. Duties may include suture or staple removal, casting and bracing assistance, and assisting with injections. The Clinical Assistant educates patients using booklets or instruction sheets as directed by the physician, cleans and sterilizes rooms and equipment after encounters, and handles administrative work such as ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues. Travel to other OrthoCarolina locations may be required.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing, or experience plus certification.
CMA/RMA candidates must be registered or certified through AAMA, NHA, ARMA, AMT, or AMCA.
EMT candidates must hold Emergency Medical Technician certification; national certification is accepted, with state certification required upon recertification according to the stated guidelines.
ATC candidates must be board-certified as an Athletic Trainer.
Knowledge of Epic electronic medical records.
Ability to triage patient telephone calls and accurately gather relevant facts to assess patient health status.
Ability to educate patients, families, and staff about care needs related to orthopedic problems.
Clear and effective communication skills.
Clinical experience.

Nice To Haves

New graduates are welcome.

Responsibilities

Update clinical notes in electronic medical systems.
Triage patient telephone calls, gather pertinent information, assess patient health status, and act as a liaison between patients and providers.
Assist with casting and bracing.
Perform routine office procedures and testing.
Provide patient education about orthopedic care and minor procedures as directed by the physician.
Greet patients and escort them to exam rooms.
Obtain and document medical and surgical histories, vital signs, medications, and allergies in Epic.
Assist practitioners with patient examinations, treatments, injections, and in-office procedures, including suture or staple removal.
Clean and sterilize rooms and equipment after each patient encounter.
Support administrative duties, including ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues.
Communicate and collaborate with patients, families, physicians, mid-level providers, and coworkers.
Travel to other OrthoCarolina locations when required.