EMT)- Fort Mill

OrthoCarolina•Fort Mill, SC

1d•Onsite

About The Position

OrthoCarolina is seeking a full-time Clinical Assistant for its Fort Mill orthopedic office. The role provides and coordinates orthopedic patient care by performing routine office procedures and testing, participating in patient education, communicating effectively, and partnering with physicians and mid-level providers in delivering care. The Clinical Assistant also provides clinical and administrative support to help ensure high-quality, compassionate patient care. Typical duties include greeting and escorting patients to exam rooms; obtaining and documenting medical and surgical histories, vital signs, medications, and allergies in EPIC; assisting with examinations, treatments, and in-office procedures; and cleaning and sterilizing rooms and equipment after encounters. The role may involve suture or staple removal, casting and bracing, and assisting with injections. Patient education includes providing booklets or instruction sheets before minor procedures in accordance with physician instructions. Administrative tasks may include ordering supplies, stocking rooms, responding to patient messages, handling prescription refill requests, filing documents, and monitoring EPIC work queues. Travel to other OrthoCarolina locations may be required.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing, or relevant experience plus certification.
Certification is required.
CMA/RMA certification or registration through AAMA, NHA, ARMA, AMT, or AMCA.
EMTs must hold Emergency Medical Technician certification; national certification is accepted subject to the stated state-certification requirement upon recertification.
ATCs must be board certified as Athletic Trainers.
Knowledge of EPIC or electronic medical records.
Ability to triage patient telephone calls, gather pertinent facts, assess patient health status, and communicate information accurately and concisely.
Ability to educate patients, families, and staff about care needs related to orthopedic problems.
Ability to communicate clearly and effectively and respond appropriately to questions.
CPR certification is listed.

Responsibilities

Update clinical notes and patient information in the EPIC electronic health record.
Complete phone triage by gathering relevant information and serving as a liaison between patients and providers.
Perform routine office procedures and testing.
Assist with patient examinations, treatments, and in-office procedures, including casting and bracing, suture or staple removal, and injections.
Educate patients using booklets and instruction sheets in accordance with physician instructions.
Greet and escort patients to exam rooms and obtain and document histories, vital signs, medications, and allergies.
Clean and sterilize rooms and equipment after patient encounters.
Respond to patient messages and prescription refill requests, order supplies, stock rooms, file documents, and monitor EHR work queues.
Communicate and collaborate with patients, families, physicians, mid-level providers, and coworkers.
Travel to other OrthoCarolina locations when required.