Clinical Assistant (CMA, RMA, LPN)
About The Position
The Clinical Assistant safely, effectively, and efficiently performs clinical duties to help meet provider and patient needs. The position is staffed during normal business hours and requires flexibility in scheduling to meet department needs. The assistant supports providers with patient care, prepares patients for examinations, documents vital signs in the electronic medical record, performs applicable pre-visit planning, educates patients and families, carries out clinic procedures and treatments, and maintains clean and organized clinical spaces. The role also includes patient telephone calls, medication refills according to protocol, instrument sanitation, and adherence to clinic procedures, safety practices, and patient-centered care standards.
Requirements
- Graduate from an accredited LPN program and hold a Wisconsin state license, or graduate from a Medical Assistant program and hold current certification through an accredited program.
- Completion of the applicable program with a six-week externship.
- Ability to work independently with minimal instruction.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks and independently prioritize needs.
- Ability to problem-solve and use good judgment.
- Knowledge of PCs, Windows, and Microsoft Office.
- Current BLS CPR certification.
- Ability to meet the physical demands, including standing for several hours, lifting and carrying supplies averaging 25 pounds, and repetitive phone and keyboard use.
Responsibilities
- Assist providers with administering patient care.
- Prepare patients for provider examinations, obtain vital signs for all patients, and document accurately in the electronic medical record.
- Perform pre-visit planning for applicable patient visits.
- Educate patients and families as needed.
- Maintain clean and organized work areas, exam rooms, and treatment rooms.
- Apply treatments and dressings as requested by providers.
- Perform clinic procedures as directed.
- Receive and return patient telephone calls in a timely manner.
- Refill medications according to protocol.
- Adhere to clinic and departmental procedures and protocols.
- Clean and sanitize clinic instruments according to clinic protocol.
- Remain punctual, reliable, and available for late coverage if applicable.
- Maintain a positive and respectful attitude while supporting the clinic vision.
- Maintain required certification and/or licensure and current BLS CPR certification.
- Work effectively under pressure in a fast-paced environment.
- Maintain a neat, well-groomed professional appearance.
- Interact positively with interdisciplinary team members.
- Maintain confidentiality of information acquired through clinic employment.
- Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities.
- Follow clinic emergency and safety protocols and attend mandatory meetings.
- Follow clinic protocols, ergonomic recommendations, and OSHA standards.
- Provide comprehensive care according to the clinic's patient-centered healthcare philosophy.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
