EMT) - Ballantyne

OrthoCarolina•Charlotte, NC

36d•Onsite

About The Position

OrthoCarolina is hiring a part-time Clinical Assistant for its Ballantyne orthopedic location. The employee will travel with the physician to the Indian Land office on Tuesday and Wednesday and work from the Ballantyne office on Thursday. Travel to other OrthoCarolina locations may also be required. The Clinical Assistant provides and coordinates orthopedic patient care by performing routine office procedures and testing, participating in patient teaching, communicating effectively, and partnering with the physician or mid-level provider. The role also provides clinical and administrative support to help deliver high-quality, compassionate patient care. A typical day includes greeting patients and escorting them to exam rooms; documenting medical and surgical histories, vitals, medications, and allergies in the EPIC electronic health record; and assisting with examinations, treatments, and in-office procedures. Duties include cleaning and sterilizing rooms and equipment, removing sutures or staples, assisting with casting and bracing and injections, and educating patients using booklets or instruction sheets before minor procedures as directed by the physician. Administrative tasks may include ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues.

Requirements

Graduate of an accredited program for medical assisting, athletic training, or nursing, or have experience plus certification.
Certification is required.
CMA/RMA applicants must be registered or certified through AAMA, NHA, ARMA, AMT, or AMCA.
EMT applicants must have Emergency Medical Technician certification; national certification is accepted, with state certification required upon recertification according to the stated guidelines.
ATC applicants must be board-certified Athletic Trainers.
Knowledge of the EPIC electronic medical record system.
Ability to triage patient telephone calls, gather relevant facts accurately and concisely, assess patient health status, and liaise between patients and providers.
Ability to clearly and effectively educate patients, families, and staff about care needs related to orthopedic problems.
Effective, clear communication and ability to respond to questions from patients, physicians or mid-level providers, and coworkers.
Clinical experience.

Nice To Haves

New graduates are welcome.

Responsibilities

Update clinical notes in electronic medical systems.
Complete phone triage and act as a liaison between patients and providers.
Assist with casting and bracing.
Perform routine office procedures and testing.
Provide patient education about orthopedic care and minor procedures.
Greet patients and escort them to exam rooms.
Obtain and document medical and surgical histories, vital signs, medications, and allergies in EPIC.
Assist practitioners with patient examinations, treatments, injections, and in-office procedures.
Clean and sterilize rooms and equipment after patient encounters.
Perform suture and staple removal.
Order supplies and stock rooms.
Respond to patient messages and prescription refill requests.
File documents and monitor EHR work queues.
Travel with the physician to the Indian Land office on Tuesday and Wednesday and work from Ballantyne on Thursday; travel to other OrthoCarolina locations may be required.