Clinical Area Manager

Inogen•Atlanta, GA
•$75,000 - $90,000•Onsite

About The Position

The Clinical Area Manager (CAM) is a field-based clinical role responsible for creating clinical demand for Inogen therapy by educating physicians, sleep specialists, and their care teams, and helping qualified patients reach the appropriate fulfillment path. The role focuses on physician engagement, clinical education, and qualified referral growth within the assigned Atlanta territory. Candidates must reside within the territory, preferably in the Atlanta area, to provide effective customer coverage and territory management. The CAM is channel-agnostic: the goal is to identify the right therapy for the patient, whichever DME the patient chooses. DME revenue, pricing, and contracting are owned by the Area Sales Manager. CAMs complete an onboarding program and earn CAM certification within three months, supported by field coaching from the Lead, Clinical Success Enablement.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 3 years of experience in respiratory, sleep, medical device, or clinical field roles.
  • Experience engaging physicians and care teams in the field.
  • Clinical knowledge of respiratory, oxygen, and/or sleep therapy, and physician and DME workflows.
  • Persistence and follow-through in pursuing opportunities to a clear outcome.
  • Ability to translate clinical evidence into compelling, audience-tailored conversations that move customers to action.
  • Commercial judgment, including identifying decision-makers, prioritizing high-value accounts, and adapting quickly.
  • Clinical consultation and in-service delivery skills.
  • Ability to plan a territory using data and proficiency using CRM to plan and track work.
  • Coachability, including seeking feedback and acting on it.
  • Strong integrity and sound judgment in a regulated environment.
  • Excellent oral and written communication skills.
  • Ability to independently manage a territory, including planned overnight travel.
  • Intermediate proficiency in Microsoft Office and CRM; Salesforce preferred.
  • Current, active driver’s license with a clean DMV record and evidence of auto insurance.
  • Must reside within the assigned Atlanta territory; residence in the Atlanta area is preferred.

Nice To Haves

  • Active clinical or related credential, such as RRT, CRT, RN, RPSGT, RST, or AE-C.
  • Experience in DME, HME, or payer environments.
  • Established relationships in the assigned geography.

Responsibilities

  • Build and grow relationships with pulmonologists, sleep physicians, sleep labs, primary care providers, and other high-value referral sources, including office managers, referral coordinators, and clinical staff.
  • Deliver compliant clinical education, product demonstrations, and in-services that build clinical confidence in Inogen therapy.
  • Generate qualified referrals and route them according to approved routing rules and patient choice.
  • Build and execute a territory plan using claims and market data, with approval from the Regional Director.
  • Work priority accounts at the defined call frequency using pod-based territory coverage.
  • Include oxygen and mask therapy conversations within existing targeting and capacity.
  • Follow referrals through to patient start and escalate barriers to the Area Sales Manager or Customer Care.
  • Educate DME branch staff in the territory on appropriate patient identification and Inogen therapy, consistently across DMEs.
  • Keep account, activity, and referral records current in the CRM at the point of work.
  • Complete the CAM onboarding program and earn CAM certification through observed mastery, performance results, and a written capstone.
  • Share field insights and effective practices with Clinical Success to strengthen the CAM playbook.
  • Conduct all activities in accordance with Inogen policy, the Anti-Kickback Statute, and patient-choice requirements; never direct or steer patients to a specific DME.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer contribution and match
  • Vacation and sick leave
  • Paid volunteer time
  • Variable compensation under the Sales Commission Plan
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