Clinical Applications Specialist (Burbank, CA)

Perimeter Medical Imaging AIDallas, TX
Onsite

About The Position

Perimeter Medical Imaging AI is a medical technology company driven to transform cancer surgery with its ultra-high resolution imaging technology to achieve our mission of advancing the standard of care, improving patient outcomes, and reducing healthcare costs. Our ultra-high-resolution, real-time, advanced imaging tools address areas of high unmet medical need. With headquarters in Toronto, Canada and U.S. headquarters in Dallas, Texas, Perimeter Medical Imaging (TSXV:PINK)(FSE:4PC) has launched the next generation of imaging technology that allows surgeons to visualize microscopic tissue structures with unparalleled clarity in the operating room.

Requirements

  • Bachelor’s degree or equivalent with 3 years of clinical industry experience or an allied health professional degree ( RN, MRT (r, T), RRT, PA etc).
  • Experience with operations management of health care facilities.
  • Proven key account management.
  • Ability and willingness to travel extensively 85% (~4 days per week including overnight, some weekends and holidays) within the U.S.
  • Willingness to provide technical and procedural support in a fast-paced live surgical environment
  • Must be willing to satisfy medical credentialing agency requirements, including proof of specific immunizations and titers, background checks, and drug screening
  • Ability to quickly understand and communicate technical concepts
  • Demonstrated ability to analyze customer data and develop clinical programs to support customers
  • Demonstrate proficiency in Microsoft Office Suite, Google Workspace, DICOM viewers, and other digital tools; possess strong overall technical acumen to support product use, and image analysis.
  • Strong critical thinking and analytical skills
  • Proven track record of relationship building skills.
  • High-level presentation skills; able to present ideas to customers in a way that produces understanding and impact.
  • Articulate communicator, a people person, competitive, team player.
  • Exceptional level of accountability and integrity

Responsibilities

  • Provide on-site product demonstrations, new customer onboarding, educational in services, quarterly business reviews with Market Development Managers and technical and procedural support for fast paced live surgical settings
  • Act as an expert user for Perimeter OCT devices and image interpretation
  • Provide customers and end users with product, clinical, technical, educational, and sales support to maximize recurring revenue, utilization of company products, and customer service objectives
  • Provide image training and device use to internal employees and external clinical and commercial users
  • Provide continued onsite procedural and technical support for all Perimeter products to clinical and commercial users, clinicians, health care providers, and investigators
  • Prepare and deliver professional clinical case reports and presentations that include medical images, relevant information and laboratory results to the customer for case review and product evaluation
  • Identify, troubleshoot, and communicate product issues that occur in the field
  • Develop and implement activities to achieve and exceed the company’s clinical and sales objectives.
  • Expand Perimeter OCT usage in existing accounts by identifying potential new surgeons and/or surgeries
  • Prospect for new system installations and system upgrades to your assigned accounts
  • Provide effective and timely customer communication and feedback back to the company
  • Provide SME and data annotation of medical images towards the development of AI algorithms
  • Contribute to internal and external training program initiatives when assigned by the product team
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