Clinical Applications Specialist, Invasive Cardiology - Miami, FL

GE HealthCare•Miami, FL

2d•Remote

About The Position

The Clinical Applications Specialist (CAS) delivers clinical and product platform expertise through education and training consultation for clinical end users within a specific modality or product portfolio. The role executes clinical and educational programs in a defined territory, builds relationships with customer stakeholders and internal account teams, and provides hands-on and didactic training using structured, university-style curricula. The specialist helps customers improve productivity and patient-care quality by developing technical and clinical competencies, and supports adoption of advanced product features and imaging techniques in clinical routines. The CAS serves as a subject matter expert and education consultant, coordinating and delivering objective-based system and feature training, assessing and recording training outcomes, and working with customers to develop tailored training strategies. The position also supports post-installation education throughout the product lifecycle, recommends site-specific application solutions, and communicates customer concerns, opportunities, and product feedback to internal stakeholders. The role involves extensive travel, including overnights and some weekends, and requires residence in the Miami, Florida area. GE HealthCare does not sponsor employment visas for this opening. Relocation assistance is not provided.

Requirements

RT(R), RN, CVT, or RCIS certification.
At least 2 years of technical or clinical industry experience in invasive interventional cardiology, such as a cardiac catheterization lab or electrophysiology.
Demonstrated experience working on GE Healthcare systems, specifically Mac-Lab and CardioLab.
Strong understanding of clinical education, training, and related process implementation.
Experience delivering complex information and adapting messaging to the audience.
Willingness to travel extensively, 80% or more (4–5 days per week), including overnights and some weekends, within the United States and Canada using multiple modes of transportation.
Must reside in the Miami, Florida area and be willing to travel nationally 4–5 days each week.
Strong interpersonal, communication, teaching, and presentation skills.
Ability to build rapport with stakeholders at all organizational levels and work in a matrix environment.
Ability to adapt to changing personnel, team structures, business priorities, and work environments.
Strong organizational and time-management skills; ability to multitask and make independent decisions amid changing priorities.
Integrity and adherence to high ethical, moral, and personal values.
Legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

10 or more years of clinical experience.
5 or more years of experience with GE modality-specific platforms.
Ability to synthesize complex issues into clear, simple messages.
Action-oriented approach to identifying opportunities and recommending solutions.
Results-oriented outlook and passion for customer and business impact.
Confidence and clarity in expressing opinions, information, and key points.
Ability to deliver materials and information with confidence and credibility.
High tolerance for stress; service-oriented, conscientious, assertive, persistent, achievement-oriented, flexible, and collaborative disposition.
Career-oriented outlook and enthusiasm for growth and development.

Responsibilities

Develop product, clinical, and software expertise within the assigned modality and become a recognized domain expert.
Coordinate, schedule, and deliver objective-based system and feature training and education support.
Demonstrate the full range of product features, capabilities, and benefits.
Execute responsibilities and deliver outcomes in accordance with the priorities of a Clinical Applications Specialist.
Serve as a subject matter expert and education consultant to internal account teams, providing clinical, technical, and professional guidance and communicating progress and issues.
Implement skill checklists and assessments, record training outcomes, and communicate results to key stakeholders.
Partner with customers to develop customized training strategies and plans.
Help customers adopt new product features and advanced imaging techniques.
Conduct consultative discussions about applications services and recommend site-specific support options.
Propose and deliver solutions-based programs that improve customer productivity and support business growth.
Generate revenue through on-site or remote clinical education delivery.
Provide post-installation training and support over the product lifecycle, including training for product enhancements.
Maintain customer relationships through proactive communication and share relevant product or customer concerns and opportunities with internal stakeholders.
Suggest improvements to product quality and overall offerings.
Manage travel and lodging expenses by optimizing travel strategies and costs.
Complete administrative requirements on time and maintain clear, complete records.
Work collaboratively and contribute positively to a team-oriented environment.
Work effectively in a fast-paced, dynamic environment as a self-starter and self-directed professional.