About The Position

The Clinical Applications Specialist (CAS) delivers clinical and product-platform expertise through education and training consultation for clinical end users within a specific modality or product portfolio. The role drives clinical and educational programs in a defined territory, builds relationships with customer stakeholders and internal account communities, and provides hands-on and didactic training using structured curricula. The specialist helps customers improve productivity and patient-care quality by strengthening users’ technical and clinical competencies, and supports the adoption of advanced product features and imaging techniques into clinical routines. The CAS coordinates and delivers objective-based system and feature training, acts as a subject-matter expert and education consultant, and partners with customers to develop tailored training strategies. The role includes post-installation support, customer relationship management, recommending site-specific applications services, and delivering education that supports customer productivity and business growth. It also requires extensive travel, timely administrative documentation, and close collaboration with internal teams. The position is based in the Miami, Florida area and requires extensive travel, typically four to five days per week, including overnight stays and some weekends, within the United States and Canada. The posting identifies the role as remote via the #LI-Remote tag. GE HealthCare does not offer employment visa sponsorship for this opening and does not provide relocation assistance.

Requirements

  • RT(R), RN, CVT, or RCIS certification.
  • At least 2 years of technical or clinical industry experience in interventional invasive cardiology, such as a cardiac catheterization laboratory or electrophysiology.
  • Demonstrated experience working with GE HealthCare systems, specifically Mac-Lab and CardioLab.
  • Deep understanding of clinical education, training, and related process implementation.
  • Demonstrated ability to deliver complex information and adapt messaging to the audience.
  • Willingness to travel extensively, 80% or more, typically 4–5 days per week, with overnight stays and some weekends, within the United States and Canada using multiple modes of transportation.
  • Must reside in the Miami, Florida area and be willing to travel nationally 4–5 days per week.
  • Legally authorized to work in the United States; employment is conditional on successful completion of a drug screen, as applicable.

Nice To Haves

  • 10 or more years of clinical experience and 5 or more years of experience with GE modality-specific platforms.
  • Strong communication and clear-thinking skills, including the ability to synthesize complex issues into simple messages.
  • Ability to build rapport with stakeholders at all organizational levels and work effectively in a matrix environment.
  • Flexibility and adaptability to changing personnel, team structures, business priorities, and work environments.
  • Initiative in identifying opportunities and recommending solutions.
  • Results-oriented approach and passion for positive customer and business impact.
  • Ability to communicate opinions, information, and key points confidently, clearly, and fluently.
  • Strong teaching and presentation skills, with the ability to deliver materials confidently and credibly.
  • Strong organizational and time-management skills; ability to multitask and make independent decisions amid changing priorities in a fast-paced environment.
  • High tolerance for stress and a service-oriented, conscientious, assertive, persistent, achievement-oriented, flexible, and team-focused approach.
  • Exceptional interpersonal and communication skills, professional demeanor, and adaptive, constructive behavior.
  • High integrity and adherence to ethical, moral, and personal values in decisions, communications, and actions.
  • Career-oriented outlook and enthusiasm for growth and development in the position.

Responsibilities

  • Develop product, clinical, and software knowledge within a specific modality and become a recognized domain expert.
  • Coordinate, schedule, and deliver objective-based system and feature training, demonstrating product features, capabilities, and benefits.
  • Execute responsibilities and deliver outcomes outlined in the priorities for a Clinical Applications Specialist.
  • Serve as a subject-matter expert and education consultant to internal account communities, providing clinical, technical, and professional guidance and communicating progress and issues to internal teams.
  • Implement training skill checklists and assessments, record outcomes, develop customized training strategies with customers, and communicate results to stakeholders.
  • Help customers adopt new product features and advanced imaging techniques, and develop training plans that support their use and outcomes.
  • Conduct consultative applications-services discussions, recommend site-specific support options, and propose and deliver programs that improve customer productivity and support growth.
  • Drive revenue through on-site and remote clinical education delivery.
  • Provide post-installation training and support through the product lifecycle, including training related to product enhancements.
  • Maintain customer relationships through proactive contact and communicate relevant product or customer concerns and opportunities to internal stakeholders.
  • Suggest improvements to product quality and overall offerings.
  • Manage travel and lodging expenses by optimizing travel strategies and expenditure value.
  • Complete position-related administrative requirements and maintain clear, concise, complete records.
  • Work collaboratively in a team-oriented, fast-paced environment and contribute to a positive team culture while operating as a self-starter and self-directed professional.
  • Maintain personal and business integrity in all activities.

Benefits

  • Professional development
  • Competitive compensation
  • Great work environment
  • Challenging careers
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