Clinical Applications Specialist, Invasive Cardiology - Indianapolis, IN

GE HealthCare•Indianapolis, IN

3d•Remote

About The Position

The Clinical Applications Specialist (CAS) delivers clinical and product-platform expertise through education and training consultation for clinical end users in a specific modality or product portfolio. The role executes clinical and educational programs within a defined territory, builds relationships with customer stakeholders and internal account teams, and provides hands-on and didactic training using structured curricula. The CAS helps customers improve productivity and patient-care quality by developing users’ technical and clinical capabilities, and supports consultative adoption of advanced product features into clinical routines. The specialist coordinates and delivers system and feature training, serves as a subject matter expert and education consultant, and works with customers to create tailored training strategies. The role supports adoption of new product features and advanced imaging techniques, recommends site-specific services, and delivers on-site or remote education. It also provides post-installation training throughout the product lifecycle, maintains customer relationships, communicates concerns and opportunities to internal stakeholders, manages travel expenses, and completes required administrative records. This position is based in the Indianapolis, Indiana area and requires extensive national travel, including travel within the United States and Canada. GE HealthCare does not sponsor employment visas for this opening. Relocation assistance is not provided.

Requirements

RT(R), RN, CVT, or RCIS certification.
At least 2 years of technical or clinical industry experience in interventional invasive cardiology, including a cardiac cath lab or electrophysiology setting.
Demonstrated experience working on GE Healthcare systems, specifically Mac-Lab and CardioLab.
Deep understanding of clinical education, training, and associated process implementation.
Demonstrated ability to present complex information and adapt messaging to the audience.
Willingness to travel extensively, 80% or more (4–5 days per week), including overnight stays and some weekends, throughout the United States and Canada using multiple modes of transportation.
Must reside in the Indianapolis, Indiana area and be willing to travel nationally 4–5 days each week.

Nice To Haves

10 or more years of clinical experience and 5 or more years of experience with GE modality-specific platforms.
Strong communication and clear-thinking skills, including the ability to synthesize complex issues into simple messages.
Ability to build rapport with stakeholders at all organizational levels and work effectively in a matrix environment.
Flexibility and adaptability to changing personnel, team structures, business priorities, and work environments.
Initiative in identifying opportunities and recommending solutions.
Results-oriented approach and passion for making a positive customer and business impact.
Ability to express opinions, information, and key points confidently, clearly, and fluently.
Effective teaching and presentation skills, with the ability to deliver materials confidently and credibly.
Strong organizational and time-management skills; ability to multitask and make independent decisions amid changing priorities in a fast-paced environment; high stress tolerance.
Service orientation, conscientiousness, assertiveness, persistence, achievement orientation, flexibility, and ability to work as a team player.
Exceptional interpersonal and communication skills and a professional disposition and demeanor.
Adaptive, functional, and constructive behaviors.
High integrity and adherence to ethical, moral, and personal values in decisions, communications, and actions.
Career-oriented outlook and enthusiasm for growth and development in the position.

Responsibilities

Develop product, clinical, and software knowledge and competence in the assigned modality and become a recognized domain expert.
Coordinate, schedule, and deliver objective-based system and feature training; demonstrate product features, capabilities, and benefits.
Deliver outcomes described in the priorities of a Clinical Applications Specialist.
Serve as a subject matter expert and education consultant to the internal account community, offering clinical, technical, and professional guidance and communicating progress and issues to the internal GE team.
Implement skill checklists and assessments, record outcomes, develop customized training strategies with customers, and communicate results to stakeholders.
Help customers adopt new product features and advanced imaging techniques; develop training plans that support assimilation and desired outcomes.
Conduct consultative discussions about applications services, recommend additional site-specific support, and deliver solutions-based programs that promote customer productivity and business growth.
Drive revenue realization through on-site or remote clinical education delivery.
Provide post-installation training and support as needed throughout the product lifecycle, including when product enhancements require further training or implementation.
Maintain customer relationships through proactive contact and communicate relevant product or customer concerns and opportunities to internal stakeholders.
Suggest quality improvements to products or overall offerings.
Manage travel and lodging costs by optimizing travel strategies and expenditures.
Complete position-related administrative tasks promptly and maintain clear, complete records.
Work collaboratively in a team-oriented environment, contribute positively to team culture, and operate as a self-directed professional in a fast-paced setting.
Demonstrate strong interpersonal skills and uphold personal and business integrity.