Clinical Administrative Specialist

Veterans Health Administration•Leavenworth, KS

5d•Onsite

About The Position

The Clinical Administrative Specialist is assigned to the Office of the Deputy Chief of Staff (Medicine Services) at the VA Eastern Kansas Healthcare System in Leavenworth, Kansas. The position coordinates and integrates operational and administrative functions of clinical services within the Deputy Chief of Staff’s scope. This is not a virtual position; the employee must live within or be willing to relocate within a commutable distance of the duty location. This is a multi-grade career ladder position at GS-7 and GS-9. At GS-7, assignments are more limited in scope and are performed with less independence; employees progressively develop the background to perform at the GS-9 full-performance level. Promotion is at the supervisor’s discretion and depends on satisfactory performance, availability of higher-level work, and available funding. The work is primarily sedentary at a computer or desk, with ordinary movement between offices and clinical areas, occasional standing and walking, and carrying light items. Travel between the Topeka and Leavenworth campuses and occasional visits to Community Based Outpatient Clinics may be required. The work schedule is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m. Recruitment and relocation incentives are not authorized, and the Critical Skills Incentive is not approved.

Requirements

U.S. citizenship is required.
Applicants must complete the application, questionnaire, and required online assessment.
Selective Service registration is required for males born after December 31, 1959.
Must be able to undergo a background/security investigation and complete online onboarding and pre-employment identification requirements.
Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
Must serve a one-year probationary period.
GS-7 qualification may be met through one year of specialized experience equivalent to at least GS-5, including relevant administrative support in a clinical or healthcare area, data collection and analysis, coordinating clinical-area coverage, monitoring training, and preparing reports; qualifying Superior Academic Achievement with a related bachelor's degree; one full year of related graduate education; or a qualifying combination of graduate education and experience.
GS-9 qualification may be met through one year of specialized experience equivalent to at least GS-7, including relevant clinical/healthcare administrative coordination and support, data collection and analysis, clinical-area coverage coordination, training monitoring, report preparation, and special-project management; two full years of progressively higher-level related graduate education, a related master's or equivalent graduate degree, LL.B., or J.D.; or a qualifying combination of graduate education and experience.
Transcripts are required when education is used to qualify.
Must live within or be willing to relocate within a commutable distance of the duty location.

Responsibilities

Ensure the accuracy of clinical data used in clinical and administrative reports and assist with related action items.
Collect statistical data on workload, productivity, efficiency, and assigned performance measures.
Provide administrative support to the Supervisory Health System Specialist for assigned programs, including data collection, reporting, and program evaluation support.
Review data, identify trends, develop recommendations, and assist management with implementing approved actions.
Plan, conduct, or manage special projects and studies to analyze and evaluate administrative programs or issues and provide recommendations.
Support clinical operations and help management improve operational efficiency.
Set up, coordinate, and maintain clinics, including researching and troubleshooting clinic schedules.
Review, communicate, and follow up daily on reports such as missed opportunities, clinic utilization summaries, delinquent encounters and consults, recall reminders, and other clinical management reports.
Receive and orient new providers and clinic support staff to clinic operations and administrative functions.
Monitor staff training requirements and notify supervisors of deficiencies before training becomes delinquent.
Coordinate daily coverage for clinical areas and provider schedules.
Assist in ensuring messages are triaged and processed properly.
Perform other related duties as assigned.