Clinical Administrative Assistant - HMS

Rural Health Group • Roanoke Rapids, NC

27d • Onsite

About The Position

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for a full-time position at our Halifax Medical Specialists clinic. This role involves managing phone calls and handling document management such as scanning and filing forms and records. The position requires timely data entry into RHG and NC systems, necessitating excellent computer skills and typing proficiency. A strong customer service orientation and a team-based approach to care are also essential.

Requirements

• High school diploma or GED
• Excellent organizational, telephone, and communication skills
• Must be able to work well with the public and provide excellent customer service
• Ability to multi-task and work efficiently in a potentially stressful environment
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to use good judgment in carrying out responsibilities
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment and Microsoft Office software programs
• Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)

Nice To Haves

• Outpatient medical office experience preferred
• Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

Responsibilities

• Answering the phone
• Document management - scanning, filing, etc. of forms and records
• Timely data entry in RHG and NC systems
• Analyzing quality metrics and conducting pre-visit planning
• Referrals - making, tracking and following up
• Assist with patient tracking and recalls
• Assist with all document management including daily scanning
• Ordering of medical and office supplies
• Provide relief for front desk staff as needed

Benefits

• Federal and State Criminal Background Checks and Drug Screen required for all positions.
• Influenza vaccine is also a condition of employment.
• E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED