Clinical Administrative Assistant - ENT

Ohio ENT & Allergy Physicians•Columbus, OH

8d•Onsite

About The Position

The Clinical Administrative Assistant supports ENT patient care and clinical administration in a medical office environment. Duties include greeting patients, answering and returning calls, coordinating surgeries and related appointments, arranging diagnostic testing, managing pre-authorization requirements, and maintaining information in the EMR. The role may require travel to other facilities with the physician. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional overtime may be required.

Requirements

At least 1 year of experience in a medical office environment.
Excellent oral and written communication skills.
Knowledge of EMR practice management software.
Knowledge of Microsoft Office software.
Ability to establish and maintain effective working relationships with physicians and coworkers.
Adherence to HIPAA privacy and security regulations and guidelines.
Awareness of and compliance with OSHA standards and guidelines.

Nice To Haves

Experience with NextGen EMR practice management software is preferred.

Responsibilities

Greet patients and answer phone calls promptly, returning calls in a timely manner.
Schedule surgeries and post-operative appointments with patients.
Reserve surgeries at facilities and enter surgery information into the EMR.
Ensure patient consents are signed electronically on the same day.
Complete surgery PAT forms and provide additional information related to surgeries.
Schedule diagnostic tests.
Handle insurance pre-certifications and predeterminations for surgeries and diagnostic testing.
Schedule Peer to Peer review calls at the request of the Pre-Cert department.
Manage the EMR desktop hourly.
Check faxes hourly and complete letters daily.
Complete chart reports.
Travel to other facilities with the physician as needed.