Clinical Administrative Assistant

HopeHealth•Providence, RI

About The Position

HopeHealth is seeking an experienced Clinical Administrative Assistant for its affiliate HopeHealth Hospice & Palliative Care in Providence, Rhode Island. The role provides a positive, warm, calm, and competent presence while coordinating and supporting patient care delivery. The Administrative Assistant serves as a liaison among patients, caregiving staff, internal and external departments, and billing, supporting comprehensive chart management and communication to help ensure seamless care. This is a part-time position for 24 hours per week and is eligible for benefits. The stated hours are 7:00 a.m.–7:30 p.m.

Requirements

  • High school diploma plus additional specialized training.
  • Two years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

  • Associate's degree or graduation from a secretarial school program preferred.

Responsibilities

  • Provide information to callers or route calls to appropriate personnel; take messages or relay information confidentially, accurately, promptly, and professionally.
  • Order, cancel, and change durable medical equipment (DME) supplies as requested by team staff.
  • Maintain and distribute the daily census and maintain the patient tracking board.
  • Create charts for incoming patients.
  • Interact with families, vendors, physicians, registered nurses, and the interdisciplinary group (IDG) staff to support patient care.
  • Ensure required documentation is complete and accurate before scanning it into the patient chart in the electronic medical record (EMR).

Benefits

  • Medical, dental, and vision insurance.
  • Retirement plan with employer contribution.
  • Pre-tax flexible spending account for healthcare and dependent care.
  • Disability coverage.
  • Discounts on voluntary insurance programs.
  • Life and long-term-disability insurance.
  • Paid time off (PTO) and paid holidays.
  • Robust orientation programs.
  • Educational assistance.
  • Reimbursement for certifications.
  • HopeHealth Clinical Education Lab continuing education.
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