Clinical Administrative Assistant - ENT

Ohio ENT & Allergy Physicians•Columbus, OH

14h•Onsite

About The Position

Ohio ENT & Allergy Physicians is seeking a highly motivated Clinical Administrative Assistant to support patient care in its ENT practice. The role involves coordinating surgical and diagnostic procedures, handling related insurance pre-certifications, managing patient communications and records, and traveling to other facilities with the physician. The position is based at the East Broad Street work location and follows a Monday-through-Friday schedule. The work environment is a medical office, with occasional overtime required.

Requirements

At least 1 year of experience in a medical office environment.
Excellent oral and written communication skills.
Knowledge of EMR practice management software.
Knowledge of Microsoft Office software.
Ability to establish and maintain effective working relationships with physicians and coworkers.
Adherence to HIPAA privacy and security regulations and guidelines.
Awareness of and compliance with OSHA standards and guidelines.

Nice To Haves

Knowledge of NextGen EMR practice management software is preferred.

Responsibilities

Greet patients, answer phone calls promptly, and return calls in a timely manner.
Schedule surgeries and post-operative appointments with patients, and reserve surgeries at facilities.
Ensure consents are signed electronically with patients on the same day.
Enter surgery information into the EMR.
Complete surgery PAT forms and provide additional information pertaining to surgeries; handle all PAT orders.
Schedule diagnostic tests.
Handle insurance pre-certifications and predeterminations for surgeries and diagnostic testing as needed.
Schedule Peer-to-Peer review calls at the request of the Pre-Cert department.
Manage the EMR desktop hourly.
Check faxes hourly and complete letters daily.
Complete all chart reports.
Travel to other facilities with the physician.